Does such an Openreach service really exist? I've never seen anything official about any such service, not that I am in any particular special position to access Openreach's documents for CPs/ISPs. Some of the Openreach contracts, which are publicly available, defines the Network Termination Point as pretty much anything they like.
Absolutely it does. I probably perform this at least once a day, on average ??.
Don't get too hung-up on the terminology ..... 'normalisation' is just another term for 'removal of star-wiring' or 'replacement of obsolete master socket' or 'connecting outside bell to SSFP' ...... things of that nature.
In a nutshell, we have approx. 2hrs paid work by the ISP in which to 'normalise' (bring up to current standards), the wiring at the EU's premises
ONLY IF it has been allocated to us a module by the ISP.
There are 5 modules the ISP can 'buy' from Openreach.
1) Base (Internal up to NTE)
2) Internal wiring (EU owned - extentions etc)
3) EU's equipment (If they have set it up incorrectly etc)
4) Network (OR's external and underground network)
5) Exchange (What is says on the tin)
Before someone comes up with a 'grey' scenario, there always will be. I'm just giving the run of the mill gist of the job we do.