Hi Guys
Apologies for the radio silence - just managed to get an engineer out to the house today.
Had a real hassle with PN around this fault - as they claimed my speed was still within the service estimate, even though the previous speed before the cabinet fault was higher. PN kept ignoring my request and statement (with evidence) that pre fault, the speed was much higher.
Anyway - the engineer attended, and could not get the attainable above 52 at my home or AT THE CABINET, and he spent probably 2 hours on the phone with someone, and in the end the conclusion is that the "new" card in the cabinet (remember it was replaced in october) was limiting the sync and that the guy on the phone could not get the line rate any higher than 52.
He disappeared for 40mins and returned saying he did a lift and shift of my line at the cab, and that the attainable is now back to where it was, up at 63Mb.
So - will be interesting to see where it settles - at least they bothered with the lift and shift - that was really appreciated.
I do wonder how many others on my cab are sitting with less than they had - he said they tried a few ports before they found one that would sync at the full speed and said that two he tried would not go over 32! (and that is physically connected to the card!).
What limiting is there on the cab outside of the profile? - its like saying a 100Mb ethernet wont run faster than 60Mb....?
Thanks guys
David