Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: Zyxel VMG8924 B10A 2.4ghz Wifi issue  (Read 276 times)

Leedsstuart

  • Just arrived
  • *
  • Posts: 2
Zyxel VMG8924 B10A 2.4ghz Wifi issue
« on: November 13, 2017, 07:25:18 PM »

Hi I have a problem with the wifi on the router. The 5ghz wifi is fine but the 2.4ghz is not working. Router says it is on on the lights and in the admin options but no devices can see it at all.

I have tried everything I can think of to get it going to no avail. Anyone familiar with this issue ?

Thanks in advance.
Logged

burakkucat

  • Global Moderator
  • Senior Kitizen
  • *
  • Posts: 20161
  • Over the Rainbow
    • The ELRepo Project
Re: Zyxel VMG8924 B10A 2.4ghz Wifi issue
« Reply #1 on: November 13, 2017, 09:59:19 PM »

Welcome to the Kitz forum.  :)

From what you have described, it appears that the VMG8924-B10A is not broadcasting its station ID. That is not something I have come across before.

Is the device new or is a second-hand purchase? If the former, you could possibly return it for a refund.

The only other suggestion that I can make is to perform a full factory reset of the device.
Logged
:cat:  100% Linux and, previously, Unix. Co-founder of the ELRepo Project.

Please consider making a donation to support the running of this site.

tiffy

  • Reg Member
  • ***
  • Posts: 155
Re: Zyxel VMG8924 B10A 2.4ghz Wifi issue
« Reply #2 on: November 13, 2017, 11:43:37 PM »

I assume that the "hide SSID" option is not ticked ?

Can a 2.4 Ghz connection be obtained by directly entering the SSID & PW on any device regardless of the router not being visable to the actual device ?
(as would be expected if SSID display option was not active)

Performing a "factory reset" as b*cat advises should revert SSID display to default "on" option.
Logged
Plusnet 40/10 - DSLStats/RPi - ZyXEL VMG1312-B10A - Huawei Cab - MDWS ID tiffy

Leedsstuart

  • Just arrived
  • *
  • Posts: 2
Re: Zyxel VMG8924 B10A 2.4ghz Wifi issue
« Reply #3 on: November 14, 2017, 11:33:06 AM »

Hi

Thanks for the replies. SSID is on and it will not connect on any device at all.

I assume it is just simply not broadcasting. I have gone to my Isp to see if they will replace as it is less than 6 months old so should have some kind of warranty.

Fingers crossed.
Logged

tiffy

  • Reg Member
  • ***
  • Posts: 155
Re: Zyxel VMG8924 B10A 2.4ghz Wifi issue
« Reply #4 on: November 14, 2017, 01:29:51 PM »

OK, Looks very much like you have a faulty unit, good luck with the replacement from your ISP, let the forum know the outcome as always useful for future reference.
Logged
Plusnet 40/10 - DSLStats/RPi - ZyXEL VMG1312-B10A - Huawei Cab - MDWS ID tiffy