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Author Topic: DLM changed my line profile  (Read 23424 times)

adslmax

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Re: DLM changed my line profile
« Reply #15 on: November 13, 2017, 12:37:36 AM »

Yes sometimes PN staff come here or PN forum. Thanks.

Latest full connection stats:

Code: [Select]
adsl info --stats
adsl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason:    1
Last initialization procedure status:   0
Max:    Upstream rate = 32945 Kbps, Downstream rate = 90668 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 73998 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        10.1            14.2
Attn(dB):        11.5            0.0
Pwr(dBm):        12.5           -0.7

                        VDSL2 framing
                        Bearer 0
MSGc:           -6              -6
B:              146             81
M:              1               1
T:              0               0
R:              8               8
S:              0.0630          0.1295
L:              19683           5560
D:              8               4
I:              155             90
N:              155             90
Q:              8               4
V:              4               1
RxQueue:                140             135
TxQueue:                35              27
G.INP Framing:          18              18
G.INP lookback:         31              27
RRC bits:               24              24
                        Bearer 1
MSGc:           154             58
B:              0               0
M:              2               2
T:              2               2
R:              16              16
S:              6.4000          16.0000
L:              40              16
D:              3               1
I:              32              32
N:              32              32
Q:              0               0
V:              0               0
RxQueue:                0               0
TxQueue:                0               0
G.INP Framing:          0               0
G.INP lookback:         0               0
RRC bits:               0               0

                        Counters
                        Bearer 0
OHF:            0               0
OHFErr:         0               0
RS:             3868471680              4086278
RSCorr:         310             854
RSUnCorr:       0               0
                        Bearer 1
OHF:            3807999         677716
OHFErr:         0               0
RS:             38079377                2408876
RSCorr:         0               6
RSUnCorr:       0               0

                        Retransmit Counters
rtx_tx:         105571          217
rtx_c:          41              301
rtx_uc:         73736           25526

                        G.INP Counters
LEFTRS:         10              10
minEFTR:        74004           20000
errFreeBits:    275240413               48716194

                        Bearer 0
HEC:            0               0
OCD:            0               0
LCD:            0               0
Total Cells:    114268075               0
Data Cells:     35726443                0
Drop Cells:     0
Bit Errors:     0               0

                        Bearer 1
HEC:            0               0
OCD:            0               0
LCD:            0               0
Total Cells:    0               0
Data Cells:     0               0
Drop Cells:     0
Bit Errors:     0               0

ES:             11              0
SES:            11              0
UAS:            64              53
AS:             61176

                        Bearer 0
INP:            52.00           55.00
INPRein:        1.00            1.00
delay:          0               0
PER:            0.00            0.00
OR:             0.01            0.01
AgR:            74377.87        20184.26

                        Bearer 1
INP:            4.50            4.00
INPRein:        4.50            4.00
delay:          3               0
PER:            16.06           16.06
OR:             79.68           31.87
AgR:            79.68   31.87

Bitswap:        4/4             107/107

Total time = 1 days 16 hours 29 min 15 sec
FEC:            5904            1730
CRC:            562             0
ES:             11              0
SES:            11              0
UAS:            64              53
LOS:            1               0
LOF:            8               0
LOM:            0               0
Latest 15 minutes time = 14 min 15 sec
FEC:            24              11
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 15 minutes time = 15 min 0 sec
FEC:            3               0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 1 day time = 16 hours 29 min 15 sec
FEC:            277             775
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 1 day time = 24 hours 0 sec
FEC:            5627            955
CRC:            562             0
ES:             11              0
SES:            11              0
UAS:            64              53
LOS:            1               0
LOF:            8               0
LOM:            0               0
Since Link time = 16 hours 59 min 35 sec
FEC:            310             854
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
 >
« Last Edit: November 13, 2017, 10:05:45 AM by adslmax »
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kitz

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Re: DLM changed my line profile
« Reply #16 on: November 13, 2017, 01:44:32 PM »

We don't have full stats to see what happened on the day.  Wouldn't be too surprised if activity at the cab has perhaps caused SNRm to start oscillating and subsequently errors to start racking up and DLM takes note.  If it was one of the oscillating SNRm factors that we do see from time to time on various routers after a cab outage or power cut, the a quick reboot seldom clears it and it needs a full modem power down.

Why he was using the HubOne when he has a Billion available I've no idea.  Because DLM doesn't take action until the next day, then the damage could have already been done before he put the Billion back on.  :(
 

If he is fortunate he may be able to get a DLM reset.  Plusnet arent one of those who can request it yet on the new system (neither are BTr come to that).  Problem now is trying to get an OR engineer visit to do a full reset.
If this is first offence then DLM could be more lenient, but the fact it now appears to be banded doesnt look too good :/




I hope adslmax doesn't think it's below the low end of the estimate based on the IP Profile.


Once upon a time adslmax and I used to have very similar line stats and similar atten.  Over the years I've lost quite a lot of headline speed to cross-talk.  Max is one of the very few fortunates who is on a vectored cab and reaped back any cross-talk losses. 


Me I'm stuck on an ECI cab with no hope of vectoring and things like G.INP and xdB looking increasingly slim.
According to Openreach my speed range estimate is 80-69.1

There have been times when my sync speed is below that when DLM kicks in, but PN refuse to do anything because the MGAL is 63.1. 
It's why I have to watch my line so close because when it starts oscillating, DLM kicks in and there is not much I can do.   One of the reasons if I migrated anywhere else it would have to be someone who uses Speed profile otherwise I'd get stuck even worse.   Aside from watching out for the oscillations and trying to catch it before DLM notices,  then there's no point me stressing out.
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adslmax

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Re: DLM changed my line profile
« Reply #17 on: November 13, 2017, 01:56:46 PM »

@ kitz The reason I use Hub One because of better wifi than the Billion. But I did shutdown for 40 minutes to avoid DLM. Before was on 79999k / 19999k on Billion for so long time. Then Hub One boot up as of 79903k/19999k then saw engineer worked at the cabinet and lost my broadband for few hours then it come back with same sync at 79903k/19999k then the hub one updated version and it resync but DLM kick in at 71Meg and I have to shutdown for 30 minutes to swap back to Billion router because I lost faith on Hub One because of updated version keep rebooted it. Now back on Billion router on 71Meg for approx 23 hours and again 2nd time DLM kick in and went down to 68Meg. Sync still ongoing for 20 hours at 73998k/2000k but was banded at 73Meg.

I have to stay with Billion until I find a good wifi router to put on WAN port. The plusnet hub one going to be stay in the cupboard for good. (that hub one has ruined DLM on my line)

[attachment deleted by admin]
« Last Edit: November 13, 2017, 02:06:46 PM by adslmax »
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kitz

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Re: DLM changed my line profile
« Reply #18 on: November 13, 2017, 02:07:07 PM »

The Billion/Zyxel has the better DSL chipset so its going to make the best of your line.

Unfort the wifi isnt that great...  you could however have best of both world by using the Billion for modem in bridge mode and the HubOne for wifi?
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adslmax

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Re: DLM changed my line profile
« Reply #19 on: November 13, 2017, 02:13:50 PM »

Unfort the wifi isnt that great...  you could however have best of both world by using the Billion for modem in bridge mode and the HubOne for wifi?

I don't know how to do it. modem in bridge mode and use HubOne for wifi. I better leave it alone until DLM put my line back on 79999k/19999k but I do fear it might not happen now for so long time to wait and might not removed banded.

I was thinking if I downgrade to 40/10 will it reset everything on DLM then upgrade back to 80/20? Don't think PN won't allow this.
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gazaai

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Re: DLM changed my line profile
« Reply #20 on: November 13, 2017, 02:43:52 PM »

I don't know how to do it. modem in bridge mode and use HubOne for wifi. I better leave it alone until DLM put my line back on 79999k/19999k but I do fear it might not happen now for so long time to wait and might not removed banded.

I was thinking if I downgrade to 40/10 will it reset everything on DLM then upgrade back to 80/20? Don't think PN won't allow this.
Easiest way would be to disable the WiFi on the Billion (this wont cause a re sync so don't worry about upsetting DLM).
Login to the Hub One and disable DHCP Server and set the IP address of the Hub One to 192.168.1.253 so it doesn't conflict with your Billions IP.
Connect an Ethernet cable from a LAN port on the hub one  to a LAN port on the Billion.
That will mean your Billion will still handle everything on your network and your Hub One will be used as a wireless access point.
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Plusnet: 80 / 20
MDWS Username: GaZaai

Modem: Billion 8800NL (Bridge Mode)
Router + AP: NETGEAR R7800 (OpenWRT/LEDE)
APs: 2x Linksys Linksys EA6700

adslmax

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Re: DLM changed my line profile
« Reply #21 on: November 13, 2017, 03:10:02 PM »

Easiest way would be to disable the WiFi on the Billion (this wont cause a re sync so don't worry about upsetting DLM).
Login to the Hub One and disable DHCP Server and set the IP address of the Hub One to 192.168.1.253 so it doesn't conflict with your Billions IP.
Connect an Ethernet cable from a LAN port on the hub one  to a LAN port on the Billion.
That will mean your Billion will still handle everything on your network and your Hub One will be used as a wireless access point.

Thanks will try that! :)
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adslmax

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Re: DLM changed my line profile
« Reply #22 on: November 13, 2017, 04:21:23 PM »

@ kitz

Sadly PN say no to engineer to reset DLM and say my line isn't on banded either.

Really peel me off now. Wish I never swap with hub one in the first place as a modem as DLM get very upset on it as Plusnet Hub One shouldn't sold as it unfit for purpose modem router. I agree with kitz as Billion modem are best one for DSLAM on the fibre cabinet as DLM will like Billion but strange as Openreach didn't passed the certificate for any Billion router, how odd.

I have to wait until DLM to restore it back to 79999/19999 but how long to wait?
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adslmax

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Re: DLM changed my line profile
« Reply #23 on: November 13, 2017, 04:25:57 PM »

@ gazaai

I did what you say about hub one as the wifi only but sadly it didn't work. Do I have to make sure billion is on bridge mode? If so, then I cannot touch it at the moment because DLM is on it for a moment. So, I best leave Billion modem alone.

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ejs

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Re: DLM changed my line profile
« Reply #24 on: November 13, 2017, 04:31:30 PM »

Once upon a time adslmax and I used to have very similar line stats and similar atten.  Over the years I've lost quite a lot of headline speed to cross-talk.  Max is one of the very few fortunates who is on a vectored cab and reaped back any cross-talk losses. 

? adslmax's stats had vectoring state 5 (VECT_UNCONFIGURED). I just thought they'd always got the full 80/20 speed, until now.
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adslmax

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Re: DLM changed my line profile
« Reply #25 on: November 13, 2017, 04:34:43 PM »

It proved BT fibre is waste of time of copper wire. It's time to call for TRUE FIBRE all the way to the home. Why Waste of time of stupid DLM on FTTC plus G.Fast (soon) as there is no need for any DLM on fibre for god's sake.

Everyones should complaint to OFCOM to stop BT cheat the system to lower everyone's sync rate due to unfit for purpose DLM system.
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kitz

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Re: DLM changed my line profile
« Reply #26 on: November 13, 2017, 05:43:09 PM »

? adslmax's stats had vectoring state 5 (VECT_UNCONFIGURED). I just thought they'd always got the full 80/20 speed, until now.

Oh.  I thought max said in the past his line had vectoring  :hmm:  I thought he even provided some stats on Cuckoo something to show that it was.

(VECT_UNCONFIGURED)
My mistake if its no longer vectored, but I'm puzzled..  perhaps I recall wrong.  If so apologies.   
But we definitely did have similar stats a few years ago before x-talk got me. 
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kitz

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Re: DLM changed my line profile
« Reply #27 on: November 13, 2017, 06:00:38 PM »

Sadly PN say no to engineer to reset DLM and say my line isn't on banded either.

Looks like it is to me.  As per j0hn's post 73998 with SNRm of 10dB is an obvious sign. 
btw the report that Plusnet gets for the profile can sometimes not be quite up to date.  I've seen it several times including on my own line.

Quote
Plusnet Hub One shouldn't sold as it unfit for purpose modem router. I agree with kitz as Billion modem are best one for DSLAM on the fibre cabinet as DLM will like Billion but strange as Openreach didn't passed the certificate for any Billion router, how odd.

It works fine for most people,  but some of us are a bit more of shall I say a perfectionist when it comes to modem choice and which modem chipset is best.
Its kinda like a car.  A lot of people are perfectly happy with a Ford Focus, whilst others want an Audi and various engine types.
The chipset in most ISP issued modems are cheap.   

It may not have been entirely fault of the modem..  If and not I say IF, your modem entered into freak-out mode after the DSLAM was powered down for some reason, then it could just have easily happened with any modem.     However, if you'd had the Billion on and had monitored stats, then we would have a record of errors and what was happening with your SNRM.

Quote
I have to wait until DLM to restore it back to 79999/19999 but how long to wait?

We dont know I'm afraid... its a bit of a mystery.
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kitz

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Re: DLM changed my line profile
« Reply #28 on: November 13, 2017, 06:10:00 PM »

It proved BT fibre is waste of time of copper wire. It's time to call for TRUE FIBRE all the way to the home. Why Waste of time of stupid DLM on FTTC plus G.Fast (soon) as there is no need for any DLM on fibre for god's sake.

Everyones should complaint to OFCOM to stop BT cheat the system to lower everyone's sync rate due to unfit for purpose DLM system.

Woah... whilst we would all love FTTH/FTTP the problem is cost.   No one else is willing to do so to all areas.   
Oddly the way Openreach is rolling out does make sense to me..  gradually they are getting closer to home to as many premises as they can.    Whilst its not immediate, IMHO its better than the alternative of just installing Fibre in the profitable areas and leaving the rest to dial up.    But thats a topic in itself.   There's a lot of history behind it.

DLM...  well all providers have to have some sort of DLM.   Yes there are bits about Openreaches that I dont like and it needs an overhaul...  it seemed to work OK up until a few years ago, but since then there have been a few bodges because of ASSIA, G.INP & 'x'dB.   You don't really hear that many complaints about the BTwholesale DLM.   Saying they are doing it to cheat the system seems a bit strong though :/
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adslmax

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Re: DLM changed my line profile
« Reply #29 on: November 13, 2017, 06:38:42 PM »

Oh great can't believe it. The whole of our area got power loss. No electricity. I have to unplugged billion must in case power might come back intermittent will upset DLM. Not great day.
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