This is disgrace of how BT system work. It's a cheat to the system. BT are happy to reduced your sync rate more quickly but leave it for a very long time to increase sync rate is a bloody joke.
It's should give a maximum of 2-4 days to restore it back if stable. Not months or year!
No it should not! Jeeze max, slow down a bit and engage brain for a mo.
There'd be thousands of lines all around the UK flapping about every few days if DLM was set up like that. The complaints for line instability would come pouring in and ISPs and Openreach would be inundated.
From looking at your GEA results your line was behaving exceedingly badly for at least a day before the DLM took action.
What I find strange is that you never even noticed the line when it was behaving poorly, yet you are claiming you're noticing the loss of 6 Mbps from 80Mbps.. that does not make sense.
When my line starts acting up, I sure as heck do notice it... surfing becomes painful. I used to be able to sync at full 80Mbps for years.. had an attainable in excess of 110Mbps, yet now I can only sync at around 72Mbps... or even worse 67Mbps when DLM gets a grip of it. There's stuff all I can do other than sit and wait it out. Last time it took 2 weeks.
However what concerns me is that you appear to be banded because your line lost sync 80 times in one day last week.
It's also bugging me that PN arent listening to the fact that your DLM data is old. I'm not sure if they'll be able to do anything about it though... you do need to sit tight a bit longer.
I will if I get chance go type something over there ... but no promises... because its hard work for me to type and I sure as hell will suffer for the next few days if I do too much. First I have to deal with site stuff then I'll see if I can.
