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Author Topic: Line issues  (Read 3306 times)

jt999

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Re: Line issues
« Reply #60 on: October 15, 2017, 10:39:27 PM »

FEC has gone crazy today, MDWS is showing over 2m a minute (if I'm reading that right!). I've tried to find anything that happened around that time, it's possible I put the washing machine on, so will have to wait for that to finish to see if it's somehow related  :no:
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burakkucat

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Re: Line issues
« Reply #61 on: October 15, 2017, 11:38:27 PM »

It started at 1744 hours and reached a maximum of over 3 million at 2028 hours . . . it is still on-going. That is a long wash cycle!  :-\

I would be tempted to power down the modem (or modem/router, if you use a one box set-up) and leave it off until tomorrow morning. I see that you are one of the unfortunates who is connected via an ECI Hi-FOCuS M41 DSLAM.  :(
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jt999

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Re: Line issues
« Reply #62 on: October 15, 2017, 11:48:42 PM »

It's now finished (cycle takes about 5 hours 45 minutes!) and it hasn't yet dropped, so doesn't look related - I was just racking my mind for what changed around that time that I was aware of  for such a drastic difference.

I'll try turning it off overnight and will report back tomorrow, thanks :)
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jt999

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Re: Line issues
« Reply #63 on: October 16, 2017, 09:09:27 AM »

It started at 1744 hours and reached a maximum of over 3 million at 2028 hours . . . it is still on-going. That is a long wash cycle!  :-\

I would be tempted to power down the modem (or modem/router, if you use a one box set-up) and leave it off until tomorrow morning. I see that you are one of the unfortunates who is connected via an ECI Hi-FOCuS M41 DSLAM.  :(

Turning it off for the night seems to have stopped the millions of errors now, will keep an eye on it  :fingers:
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jt999

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Re: Line issues
« Reply #64 on: October 20, 2017, 09:10:42 AM »

My line seems quite stable at the moment (2 days 19 hours and counting). I find that if the SNRM drops a bit I can use the phone to sort it out - not a permanent solution of course but if it can last until my holiday so I can then re-engage Zen I'll be happy.  ;D
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jt999

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Re: Line issues
« Reply #65 on: October 20, 2017, 09:42:19 AM »

Had to say it didn't I!
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jt999

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Re: Line issues
« Reply #66 on: October 22, 2017, 03:14:12 PM »

Things seem to be improving, not sure why. Very little ES, line isn't fluctuating as much, and interleaving is being lowered. So far so good, but wish I knew why it seems to be healing itself  :no:
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burakkucat

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Re: Line issues
« Reply #67 on: October 22, 2017, 07:06:37 PM »

I notice a resynchronisation / retrain event at 1354 hours that has an RDI status.
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jt999

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Re: Line issues
« Reply #68 on: October 22, 2017, 09:44:10 PM »

I notice a resynchronisation / retrain event at 1354 hours that has an RDI status.

I saw that, but it's not really clear what caused it, I figured DLM was turning off interleaving - since when it came back the interleaving was gone
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burakkucat

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Re: Line issues
« Reply #69 on: October 22, 2017, 09:46:45 PM »

Ah, that was probably the reason.
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jt999

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Re: Line issues
« Reply #70 on: October 26, 2017, 11:04:29 PM »

Been away a few days, my line has been going mental. Will raise it with Zen! I had considered getting an old 56k modem and trying to dial numbers once a day, since a phone call a day seems to sort the issue out  :D
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jt999

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Re: Line issues
« Reply #71 on: November 14, 2017, 03:58:38 PM »

Just to update you all, my line has been rock solid for past 14 days, and that's with only the odd phone call on the landline. I'm sure the issue will return at some point, but until it does I don't suppose anyone will be able to do anything about it.

Thanks for all the help you have all given!  :)
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