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Author Topic: Forum mail problem for those using Microsoft email addresses  (Read 20350 times)

vic0239

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Re: Forum mail problem for those using Microsoft email addresses
« Reply #30 on: October 09, 2017, 04:14:07 PM »

Thanks vic.    Sorry got distracted by something else that needed doing last night, but hopefully you should have mail from both forum and main site.
Emails from both accounts received ok into the INBOX. Reply sent.
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Lothian Broadband 900/900 + AAISP VDSL, Vigor2865Vac, MikroTik rb260gsp, ZyXel NWA50AX WiFi AP.

Chrysalis

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Re: Forum mail problem for those using Microsoft email addresses
« Reply #31 on: October 09, 2017, 06:08:02 PM »

for reference I have had to multiple times needed to use the outlook/hotmail form to prevent issues, so I know the feeling.  Microsoft's email filters are some of the worst I have seen in the business, I have to disable them in outlook office client as well due to the sheer amount of false positives even on their low filtering setting.
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banger

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Re: Forum mail problem for those using Microsoft email addresses
« Reply #32 on: October 09, 2017, 06:59:13 PM »

Excellent :)   
Do me a favour please and just reply 'got it' or something.   I dont know if it actually will do anything, but seeing as they say "recipient interaction with that mail" there's a chance that it will be classed as a positive interaction.

Done!
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Tim
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kitz

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Re: Forum mail problem for those using Microsoft email addresses
« Reply #33 on: October 09, 2017, 08:49:05 PM »

I think the mitigation (or whitelist), is to add your ip and domain possibly, to an exception list for that particular filter, so it does not take any action (good or bad)
We sometimes do this type of exception if there is good reason and we never want any actions taken on either an IP address, domain or email address.

Thanks for the explanation.   It was probably me having a slow on the uptake day, today :)
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