Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: Cant access router page any more  (Read 2334 times)

banger

  • Kitizen
  • ****
  • Posts: 1186
  • TTB 80/20
Cant access router page any more
« on: September 22, 2017, 05:33:42 PM »

Today I cant access any of my router pages on 192.168.1.1. I have tried an exact identical model and cant access that either and it was working yesterday. I have rebooted machine and routers but no access, also cant access my ZyXEL modem on a different subnet but can access both by telnet as DSLStats is still working.

Tried different browsers but still no go, this is also the same on a wireless desktop which is unable to access the router admin page.

Any ideas?
Logged
Tim
talktalkbusiness.net & freenetname
Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80 Meg TTB Fibre

https://www.thinkbroadband.com/speedtest/1502566996147131655

vic0239

  • Reg Member
  • ***
  • Posts: 519
Re: Cant access router page any more
« Reply #1 on: September 22, 2017, 05:48:08 PM »

I had a (maybe) similar problem with my ZyXel modems where the login page never loaded. I scratched my head for a while until on one attempt I saw the Huawei logo appear on the ZyXel page! Clearing the browser cache fixed it in my case. Too many devices with the same address!
Logged
Lothian Broadband 900/900 + AAISP VDSL, Vigor2865Vac, MikroTik rb260gsp, ZyXel NWA50AX WiFi AP.

banger

  • Kitizen
  • ****
  • Posts: 1186
  • TTB 80/20
Re: Cant access router page any more
« Reply #2 on: September 22, 2017, 06:03:54 PM »

Tried clearing the cache but no different and tried many different browsers am going to refresh the machine as I installed an FTP program and wondering if that has changed system files.
Logged
Tim
talktalkbusiness.net & freenetname
Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80 Meg TTB Fibre

https://www.thinkbroadband.com/speedtest/1502566996147131655

banger

  • Kitizen
  • ****
  • Posts: 1186
  • TTB 80/20
Re: Cant access router page any more
« Reply #3 on: September 22, 2017, 09:19:07 PM »

Found the problem. Bitdefender was blocking the local addresses. Sent a ticket see if they fix it.
Logged
Tim
talktalkbusiness.net & freenetname
Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80 Meg TTB Fibre

https://www.thinkbroadband.com/speedtest/1502566996147131655

vic0239

  • Reg Member
  • ***
  • Posts: 519
Re: Cant access router page any more
« Reply #4 on: September 22, 2017, 09:31:29 PM »

How obscure. I use Bitdefender myself (but on a Mac) and haven't seen that one!  :no:
Logged
Lothian Broadband 900/900 + AAISP VDSL, Vigor2865Vac, MikroTik rb260gsp, ZyXel NWA50AX WiFi AP.

banger

  • Kitizen
  • ****
  • Posts: 1186
  • TTB 80/20
Re: Cant access router page any more
« Reply #5 on: September 22, 2017, 10:51:55 PM »

Turning protection off and I can access router pages again or a re-install either works for now.
Logged
Tim
talktalkbusiness.net & freenetname
Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80 Meg TTB Fibre

https://www.thinkbroadband.com/speedtest/1502566996147131655

NewtronStar

  • Kitizen
  • ****
  • Posts: 4898
Re: Cant access router page any more
« Reply #6 on: September 22, 2017, 11:10:14 PM »

Try clearing out your Browsers history/cache you may have a saved password in the browser for that login and is conflicting with what you type.
Logged

banger

  • Kitizen
  • ****
  • Posts: 1186
  • TTB 80/20
Re: Cant access router page any more
« Reply #7 on: September 22, 2017, 11:35:51 PM »

You obviously haven't read the thread NS. That was the first thing I tried, it was coming up as page unreachable on all browsers. It was the AV.
Logged
Tim
talktalkbusiness.net & freenetname
Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80 Meg TTB Fibre

https://www.thinkbroadband.com/speedtest/1502566996147131655

tubaman

  • Senior Kitizen
  • ******
  • Posts: 12663
Re: Cant access router page any more
« Reply #8 on: September 23, 2017, 08:41:14 AM »

I had a similar experience with Kaspersky AV a while ago.
It was working fine until I swapped the router out and then it wouldn't connect to the GUI at all.
Even turning off the AV didn't fix it in my case, but a unistall/reinstall did.
Odd. ???
Logged
BT FTTC 55/10 Huawei Cab - Zyxel VMG8924-B10A

Bowdon

  • Content Team
  • Kitizen
  • *
  • Posts: 2395
Re: Cant access router page any more
« Reply #9 on: September 23, 2017, 02:48:47 PM »

I've noticed AV seems to cause people random issues. It's good to update it. Also good to do a complete uninstall and reinstall.

I use Avast and they have a special program that removes every bit of the previous install.

Glad to see you figured it out. Technology can be frustrating at times lol
Logged
BT Full Fibre 500 - Smart Hub 2

banger

  • Kitizen
  • ****
  • Posts: 1186
  • TTB 80/20
Re: Cant access router page any more
« Reply #10 on: September 23, 2017, 04:58:41 PM »

I reported it to BD and their suggestion was a re-install which solved the problem on both machines. I never thought of trying the router web page on my phone.
Logged
Tim
talktalkbusiness.net & freenetname
Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80 Meg TTB Fibre

https://www.thinkbroadband.com/speedtest/1502566996147131655
 

anything