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Author Topic: Virgin Media  (Read 736 times)

Black Sheep

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Virgin Media
« on: July 05, 2017, 08:13:29 PM »

Not shown in a good light on BBC's 'Watchdog live', tonight. Absolutely terrible throughput issues.  ;)
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broadstairs

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Re: Virgin Media
« Reply #1 on: July 05, 2017, 08:38:09 PM »

Yes but in my view this is the pot calling the kettle black.

Stuart
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ISP:TalkTalk Connection:FTTC Cab:ECI Router:ZyXEL VMG3925-B10B

Ronski

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Re: Virgin Media
« Reply #2 on: July 05, 2017, 08:48:53 PM »

They're currently on our estate installing proper fibre, it will be nice to have the choice, but I am apprehensive, but will probably sign up.
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j0hn

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Re: Virgin Media
« Reply #3 on: July 05, 2017, 08:53:36 PM »

I'd completely disagree. I can't remember the last time my throughput was limited in anyway over the BT network.

BT's VDSL2 over an ageing copper network may well be inferior to the potential of Virgins network technology, but at least they have the capacity to back up what they sell.
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BT FTTC 55/10 ECI Huawei Cab - Zyxel VMG8924 bridge mode + Asus RT-AC68U running Asuswrt-Merlin - minted on MDWS via DslStats

Black Sheep

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Re: Virgin Media
« Reply #4 on: July 05, 2017, 09:39:43 PM »

Totally agree ^^^. No pot, no kettle ................. this is pure mis-selling, as was agreed by their CEO. Previous 'Watchdog' attacks on BT have been on their sometime slow delivery, or issues with rural areas ....... nothing like the scale of what we saw tonight on the throughput speeds being offered by VM. 
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GigabitEthernet

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Re: Virgin Media
« Reply #5 on: July 05, 2017, 10:50:39 PM »

Ah another anti the competition post.

Virgin have capacity issues in some areas that is true, no disputing that. But to use that as a justification for BT using decades old infrastructure and a stupidly planned G.Fast rollout to continue to use it rather than use fibre, you have to be joking.
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j0hn

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Re: Virgin Media
« Reply #6 on: July 05, 2017, 11:42:40 PM »

Ah another anti the competition post.
It looked to me like a post about a T.V show that aired tonight, that was specifically about Virgin and their throughput issues.

It's the anti BT brigade posting in a thread that had absolutely nothing to do with BT, or the technology either provider uses.
Virgin have capacity issues in some areas that is true, no disputing that. But to use that as a justification for BT using decades old infrastructure and a stupidly planned G.Fast rollout to continue to use it rather than use fibre, you have to be joking.
Nobody tried to justify anything. BS simply posted about tonight's show. He made no mention of BT. It's rather unfair that he makes an unrelated post and people randomly bash BT just because he works for them.

On topic, and with the specific issue mentioned, Virgin have fallen way short of what they should. Getting 3% of the speed sold to you is a joke.
http://www.bbc.co.uk/news/technology-40504354
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Ronski

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Re: Virgin Media
« Reply #7 on: July 06, 2017, 06:23:24 AM »

I get 58% down and 30% up of what's sold to me, but it is consistent. There's a lot of people that get less than that. If you look at it that way how does it compare with VM. BTs service is hindered by phone lines, VMs by capacity issues.

Hopefully last night's program will prompt VM to do something about their capacity issues.

BS would of fully known that by posting this thread there will be BT bashing, unfortunately the old copper line makes it too easy.
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Black Sheep

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Re: Virgin Media
« Reply #8 on: July 06, 2017, 07:34:50 AM »

Ronski's correct to a point, I knew there would be some 'anti-BT' comments by the usual suspects, that's a given. But, I was rather hoping that seeing as the 'anti-BT' stuff has been done to death and back  :no: ... we might have had some input from VM EU's on this thread, giving their own experiences of T/Put issues as outlined quite compellingly on 'Watchdog'.

By the lack of input thus far stating otherwise (albeit it early in the thread's life), the VM EU's agree with last nights expose, or ....... there isn't anybody on kitz who use VM ???

Regarding BTOR ......... they are, and will, continue to sweat their asset (metal MPF). It's not news ............ get over it.

PS ... please, please, please .... not another 15 pages of how fibre is better.  ::)
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jelv

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Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning. Rick Cook, The Wizardry Compiled

jelv

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Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning. Rick Cook, The Wizardry Compiled

Ronski

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Re: Virgin Media
« Reply #11 on: July 06, 2017, 10:23:45 AM »

Unfortunately  (or fortunately) I didn't see the program. Trouble with Watchdog is they can be very one sided, but if it helps improve VM  and their issues  then that can only be good news.

I'm going to have a read of Jelv's links.
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Dray

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Re: Virgin Media
« Reply #12 on: July 06, 2017, 10:35:05 AM »

For an objective analysis read https://www.thinkbroadband.com/news/7754-we-look-deeper-into-the-performance-variations-virgin-media-users-see
Oh, the usual TBB graph with no X-axis which given enough results would tend to a straight line
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Ronski

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Re: Virgin Media
« Reply #13 on: July 06, 2017, 08:30:16 PM »

Just watched the episode and they put the problem across very well, apart from at the end where they kept pushing for something the CEO was never going to give. Hopefully though this has given VM the kick up the backside they needed.

Totally of topic, but I was far more shocked by 'Faster Response' charging over 700 for a plumbing job which should only take 15 minutes, if that!
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Black Sheep

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Re: Virgin Media
« Reply #14 on: July 07, 2017, 07:30:27 AM »

Totally agree, Ronski. Disgusting.  :rant:
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