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Author Topic: Mydslwebstats no longer uploading  (Read 731 times)

jimgb17

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Mydslwebstats no longer uploading
« on: June 21, 2017, 01:08:30 AM »

Hi all
I have been using MDWS for some time we had a bad line fault that is now sorted but. Now the stats are not uploading. The stats server has been changed to a armhf based system using a raspi version of dslstats
The software said it's connecting ok but when I check my stats on the site my nick is offline. My timezone is ok and all looks fine could I be blocked? could an admin check please thanks I can't see why my stats are not showing.
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tbailey2

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Re: Mydslwebstats no longer uploading
« Reply #1 on: June 21, 2017, 06:49:05 AM »

Hi

The last upload you made was some three weeks ago on the 28th May. I can't see anything here in the logs but then if you aren't getting anything to the server there won't be anything to see.

What does the DSLStats Event Log show and which version are you using?

Can you access the MDWS Homepage on the same device you are using to upload? If you can't and get an error can you please either provide the requested info or PM me your IP Address - you can check it here.

Thanks
« Last Edit: June 21, 2017, 08:06:44 AM by tbailey2 »
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Tony [Admin MyDSLWebStats]
Upload & View your stats from anywhere MyDSLWebStats
My Books!
Plusnet 80/20 - DSLstats - HG612/TG582n - ECI

roseway

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Re: Mydslwebstats no longer uploading
« Reply #2 on: June 21, 2017, 07:56:36 AM »

Presumably you're using DSLstats here. Look at Configuration --> MyDSLWebStats and check that all the details are correctly filled in. There is a "Check now" button which you can use to confirm that the validation key, etc., are right. And of course, make sure that the "Upload data to MyDSLWebStats" option is ticked.
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  Eric

tbailey2

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Re: Mydslwebstats no longer uploading
« Reply #3 on: June 21, 2017, 08:03:31 AM »

Yes, he said 'raspi version of 'dslstats' .....
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Tony [Admin MyDSLWebStats]
Upload & View your stats from anywhere MyDSLWebStats
My Books!
Plusnet 80/20 - DSLstats - HG612/TG582n - ECI

jimgb17

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Re: Mydslwebstats no longer uploading
« Reply #4 on: June 21, 2017, 04:48:23 PM »

Hi again everything looks OK under the mydslwebstats tab I have check OK my line has a bad intermittent fault that causes it to sync but have no internet. BT OE are sending an fault investigation engineer tomorrow morning. Last one was here yesterday and he replaced some equipment at the cab\dslam my net is back for now but it may drop again can then be down for days or hrs!.

I would like to get my web stats running so I can know when my connection is down. When at work..

Sorry for going a little of topic regards the fault...

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tbailey2

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Re: Mydslwebstats no longer uploading
« Reply #5 on: June 21, 2017, 05:55:39 PM »

Hi

Your IP appears in the server log okay accessing the DSLStats Check page so on that basis there is nothing at this end stopping you from uploading stats.
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Tony [Admin MyDSLWebStats]
Upload & View your stats from anywhere MyDSLWebStats
My Books!
Plusnet 80/20 - DSLstats - HG612/TG582n - ECI

jimgb17

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Re: Mydslwebstats no longer uploading
« Reply #6 on: June 21, 2017, 06:28:13 PM »

my dslstaats event log
Code: [Select]
21 Jun 2017 17:59:30 Configuration files stored in /home/odroid/.dslstats/
21 Jun 2017 17:59:30 The configured modem/router is Billion 8800NL
21 Jun 2017 17:59:30 Snapshot folder is /home/odroid/.dslstats/
21 Jun 2017 17:59:30 Webserver folder is now /home/odroid/.dslstats/webserver/
21 Jun 2017 17:59:30 Webserver started
21 Jun 2017 17:59:36 Recording started

21 Jun 2017 17:59:44 IP address is now 1. THIS VERSION OF DSLSTATS WILL SOON CEASE TO WORK SMOOTHLY. PLEASE UPGRADE TO V5.9 OR LATER ]
« Last Edit: June 21, 2017, 06:30:25 PM by jimgb17 »
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jimgb17

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Re: Mydslwebstats no longer uploading
« Reply #7 on: June 21, 2017, 06:31:57 PM »

could the message IP address is now 1.

be the issue
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tbailey2

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Re: Mydslwebstats no longer uploading
« Reply #8 on: June 21, 2017, 07:03:52 PM »

Very likely, it appears to show that it can't read your IP address. I had assumed you had altered it to disguise the correct address  ???

Possibly Eric may have an idea.
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Tony [Admin MyDSLWebStats]
Upload & View your stats from anywhere MyDSLWebStats
My Books!
Plusnet 80/20 - DSLstats - HG612/TG582n - ECI

jimgb17

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Re: Mydslwebstats no longer uploading
« Reply #9 on: June 21, 2017, 07:19:03 PM »

yea strange indeed it worked before..
Wish i had a spare intel widows box... Arm boxes are buggy and this could be the problem....
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roseway

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Re: Mydslwebstats no longer uploading
« Reply #10 on: June 21, 2017, 07:20:30 PM »

This was a deliberate change I made to the data received from my old website when DSLstats requests the IP address. It doesn't affect the normal running of the program at present, but as it says you do need to upgrade to v5.9 or later because the old website will soon be taken down. When this happens, versions prior to v5.9 will not work smoothly.
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  Eric

jimgb17

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Re: Mydslwebstats no longer uploading
« Reply #11 on: June 21, 2017, 07:47:47 PM »

Thanks all for the help...
It looks like a problem with the arm/raspi version of the dslstats as my windows box is now uploading fine...

i will be looking into why its not working...
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kitzuser87430

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Re: Mydslwebstats no longer uploading
« Reply #12 on: June 21, 2017, 07:54:33 PM »

jimgb17...you need to upgrade to DSLSTATS V5.9 for upload to MDWS to work correctly; roseway is the author of said program and as he writes
Quote
This was a deliberate change I made to the data received from my old website when DSLstats requests the IP address. It doesn't affect the normal running of the program at present, but as it says you do need to upgrade to v5.9 or later because the old website will soon be taken down. When this happens, versions prior to v5.9 will not work smoothly.
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jimgb17

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Re: Mydslwebstats no longer uploading
« Reply #13 on: June 21, 2017, 08:24:11 PM »

Anyone got a gun :wall: :comp: :comp:

i was getting my dslstats from erics old site at http://www.s446074245.websitehome.co.uk/downloads.html

i will dl the latest version from his new site hope this sorts the problem..
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jimgb17

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Re: Mydslwebstats no longer uploading
« Reply #14 on: June 21, 2017, 08:38:33 PM »

ok now when i run dsl stats i get access violation press ok to ignore and risk data corruption. popup
can i ignore this or is this a problem?
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