Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: The Most Recent Irritation  (Read 330 times)

burakkucat

  • Global Moderator
  • Senior Kitizen
  • *
  • Posts: 18960
  • Over the Rainbow
    • The ELRepo Project
The Most Recent Irritation
« on: April 16, 2017, 09:54:00 PM »

Mid-morning, last Friday, the telephone made it electronic noise signalling the presence of an incoming call. The receiver was lifted and my normal acknowledgement was issued. Silence, then a click and lots of background "yibber-yabbering" was heard.

(Female Asian voice): "Hello."
(Grump Cat, clearly, firmly but slightly tetchily): "Yes?"
(Female Asian voice): "Hello. My name is Jane and I'm calling you from TalkTalk about your Internet service."
(Grump Cat, clearly, firmly and tetchily): "No."
<A distinct pause.>
(Female Asian voice): "Why?"
(Grump Cat, clearly and firmly): "No, you are not calling me from TalkTalk."
<Another pause.>
<Then a click as the call was cleared down at the far end.>
Logged
:cat:  100% Linux and, previously, Unix. Co-founder of the ELRepo Project.

Please consider making a donation to support the running of this site.

broadstairs

  • Kitizen
  • ****
  • Posts: 2489
Re: The Most Recent Irritation
« Reply #1 on: April 16, 2017, 10:50:08 PM »

That describes very many calls I have had over the past year or two, some of which don't end so politely by merely hanging up  ;) Some times I manage to waste their time by playing along until they realise they are being had!

Stuart
Logged
ISP:TalkTalk Connection:FTTC Cab:ECI Router:ZyXEL VMG8924-B10A

burakkucat

  • Global Moderator
  • Senior Kitizen
  • *
  • Posts: 18960
  • Over the Rainbow
    • The ELRepo Project
Re: The Most Recent Irritation
« Reply #2 on: April 16, 2017, 10:55:21 PM »

Some times I manage to waste their time by playing along until they realise they are being had!

Indeed, that's one technique I occasionally use.  :D
Logged
:cat:  100% Linux and, previously, Unix. Co-founder of the ELRepo Project.

Please consider making a donation to support the running of this site.

speedyrite

  • Member
  • **
  • Posts: 30
Re: The Most Recent Irritation
« Reply #3 on: April 17, 2017, 07:58:51 AM »

I just don't answer any calls from Withheld ("tell them I'll call them back!"), International, badly spoofed numbers (that contain too many or not enough digits to be valid) or any number that I don't recognise. If it's a genuine and important caller, they will leave a message - almost never happens. Works for me...
Logged

broadstairs

  • Kitizen
  • ****
  • Posts: 2489
Re: The Most Recent Irritation
« Reply #4 on: April 17, 2017, 08:06:29 AM »

I just don't answer any calls from Withheld ("tell them I'll call them back!"), International, badly spoofed numbers (that contain too many or not enough digits to be valid) or any number that I don't recognise. If it's a genuine and important caller, they will leave a message - almost never happens. Works for me...

Yes I can ignore those which are obviously wrong but when it appears to be a genuine UK phone number calling then leaving it to the answerphone might mean some calls get missed. For example NHS callers are told NOT to leave messages for privacy reasons, and there are others.

Stuart
Logged
ISP:TalkTalk Connection:FTTC Cab:ECI Router:ZyXEL VMG8924-B10A

speedyrite

  • Member
  • **
  • Posts: 30
Re: The Most Recent Irritation
« Reply #5 on: April 17, 2017, 11:21:28 AM »

Yes I can ignore those which are obviously wrong but when it appears to be a genuine UK phone number calling then leaving it to the answerphone might mean some calls get missed. For example NHS callers are told NOT to leave messages for privacy reasons, and there are others.

Stuart

OK I see that there may need to be exceptions for some people & circumstances, so I accept that "my" system is not perfect for everybody! In the past, I considered getting a screening device (I think it was True-Call?). Of course, the whole idea wouldn't be necessary if there wasn't so much phone spam these days. Perhaps this nuisance call filtering service that BT is deploying might help reduce it (at least for BT phone customers anyway) - be interesting to know how effective it is. I saw some stats but reports of "real life" experience would also be useful.
Logged

sevenlayermuddle

  • Helpful
  • Kitizen
  • *
  • Posts: 3147
Re: The Most Recent Irritation
« Reply #6 on: April 17, 2017, 03:00:53 PM »

Mentioned this a few times, but the scams calls I get these days often show my own dialling code and what looks like a valid number.   Easy to think 'it must be somebody I know', and answer it. >:(

I suppose it's not too hard, to generate a fake calling ID that is dynamically generated, with first few digits matching the called number and random digits for the r est?

Re NHS, not only do they not leave messages, but (my local surgery at least) withhold their number too, to stop people from worrying about the fact they'd missed a call from a doctor.

Funniest recent incident was from a genuine (Foreign) calling number, scam computer virus.   Nothing new there.   But a few minutes later another call from the same number, this time pretending to be from Telephone Preference Service, offering to help stop nuisance calls.  ::)

On a more serious note, I've heard the TPS scam is taking a few people in, worth mentioning to anybody vulnerable.


« Last Edit: April 17, 2017, 03:03:39 PM by sevenlayermuddle »
Logged

broadstairs

  • Kitizen
  • ****
  • Posts: 2489
Re: The Most Recent Irritation
« Reply #7 on: April 17, 2017, 03:16:59 PM »

Recently I complained to TT about the number of spam calls where if answered you got a load of verbal abuse before they hung up. I had a discussion with someone from TT who explained that a lot of recent spam calls were in fact happening to many and varied ISP customers including Sky, BT, Plusnet and others and all correctly identified the ISP in question, he was actually visiting his parents when they had one as a Plusnet customer. He explained that there was a project underway between all of the major ISPs to try to combat this. To be honest over the past 3-4 weeks we have seen the incidence of these calls dramatically reduce, so hopefully something is happening.

Stuart
Logged
ISP:TalkTalk Connection:FTTC Cab:ECI Router:ZyXEL VMG8924-B10A

Bowdon

  • Content Team
  • Kitizen
  • *
  • Posts: 1114
Re: The Most Recent Irritation
« Reply #8 on: April 17, 2017, 03:43:26 PM »

Since I signed up for the BT Call Protect service on March 4th I've only had 1 spam call which I immediately called the BT number and put it on the block list.

The phone used to ring 2 or 3 times a day, including one call that would happen between 8 and 8:30am, waking me up.

So I do recommend this to you guys. TPS didnt make much difference. I was on TPS when those spam calls were coming in.
Logged
BT Infinity 2 - HG612 & Asus RT-N66U - ECI Cab

broadstairs

  • Kitizen
  • ****
  • Posts: 2489
Re: The Most Recent Irritation
« Reply #9 on: April 17, 2017, 05:22:08 PM »

TPS is only any good for UK companies making unsolicited calls, the vast majority of spam calls are from outside the UK and often spoof the caller id.

Stuart
Logged
ISP:TalkTalk Connection:FTTC Cab:ECI Router:ZyXEL VMG8924-B10A