Thought I'd share my recent experience with Vidahost and A.N.Other hosting company. My domains are coming up for renewal and I thought I'd try a different company for no real reason; I don't do anything particular important with them so no dramas if there are problems.
So I begin the transfer to A.N.Other but for one of my domains, I enter the wrong receiving account name. Entirely my fault I admit
. 7 days later after two telephone calls and an email, "complete this form and post it with a photocopy of I.D.". Hmm, by the time I can make a copy, post it off, letter gets to the right person and processed, it'll probably be close to 14 day.
So via Nominet I sort the domain out and switch both my domains to Vidahost. I had a bit of snag as it wasn't clear which nameservers are used by selecting "default nameservers". Within 30mins I had two responses, using the ticket system, and my domains were accessible by the world. Night and day difference! For information,
If you wish to manage your DNS settings for the domain through our client area, then the nameservers should be changed to:
These should be the default nameservers.
If you want to point your domain name to our Cloud environment, the nameservers that need to be used are:
Finally, if you want to point a domain to our cPanel environment, just use the below nameservers: