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Author Topic: TalkTalk service blocking  (Read 918 times)

Weaver

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burakkucat

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Re: TalkTalk service blocking
« Reply #1 on: March 10, 2017, 06:14:19 PM »

Quote from: The Register
Updated at 15.47 on 10 March to add: We've received an updated statement from TalkTalk: “We can confirm we have lifted the block on Team Viewer.”
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kitz

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Re: TalkTalk service blocking
« Reply #2 on: March 11, 2017, 11:34:06 PM »

Wow.  Unbelievable!   

Teamviewer is genuinely used by so many people for good use and they block it completely. ::) I should imagine there would be a fair few businesses unable to work and carry out genuine business whilst the block was on.   
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Weaver

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Re: TalkTalk service blocking
« Reply #3 on: March 12, 2017, 12:01:56 AM »

They were trying to do the right thing apparently. But this is not a good idea seeing as people have paid for 100% internet access, not 99.9999%. I would be wanting a refund.
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burakkucat

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Re: TalkTalk service blocking
« Reply #4 on: March 12, 2017, 12:09:04 AM »

I can see "it" from both sides but, overall, it does appear to be an over-nanny-ing effort on TT's part.
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Weaver

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Re: TalkTalk service blocking
« Reply #5 on: March 12, 2017, 12:24:13 AM »

I can definitely see both sides of it, it would protect many people, and no malice was intended but they need to get consent as they don't have the right to deprive users of the service they have paid for. I wonder if there might be a way to exclude business users. What should have happened was that they should have got in touch with their customers before doing anything.

Having said all that, I can't say that I wouldn't have ordered the blocking myself if I were in charge.
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4candles

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Re: TalkTalk service blocking
« Reply #6 on: March 12, 2017, 05:41:52 PM »

Two salient points from the comments on The Register:


Where did the scammers get the customers' numbers?


If you start banning products or facilities that are used by criminals......
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Dray

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Re: TalkTalk service blocking
« Reply #7 on: March 12, 2017, 09:13:40 PM »

of course none of you have lost £2000 after having been instructed to use teamviewer
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Chrysalis

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Re: TalkTalk service blocking
« Reply #8 on: March 12, 2017, 10:13:58 PM »

all they needed to do was to send out a notification by email/post stating due to excessive levels of fraud they want to add teamspeak to their safe surfing firewall, and for those who want access they can toggle the setting.

I think that would have been accepted.

But instead they just did a brute force block.
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aesmith

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Re: TalkTalk service blocking
« Reply #9 on: March 13, 2017, 12:55:15 PM »

of course none of you have lost £2000 after having been instructed to use teamviewer
By that logic you should ban credit cards and paypal etc.   It's not Teamviewer that took their money.
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