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Author Topic: AAs problems with slowness for users on TT Wholesale lines continue  (Read 448 times)

Weaver

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Those Andrews and Arnold users who are connected via TalkTalk Wholesale have been having problems with slowness under certain conditions for a good while now. It turns out that the location of the problem has been identified and there is an effective temporary workaround. However testing still continues in order to find out the exact cause of the problem. See
    https://aastatus.net/2358
« Last Edit: March 13, 2017, 03:53:00 PM by Weaver »
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burakkucat

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Re: AAs problems with slowness for users on TT Wholesale lines continue
« Reply #1 on: March 10, 2017, 01:01:31 AM »

Ack.

I have been following the saga and see that the temporary workaround is to move everyone off the Telehouse interconnect.
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Chrysalis

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Re: AAs problems with slowness for users on TT Wholesale lines continue
« Reply #2 on: March 10, 2017, 01:16:39 AM »

That workaround also has shown tho that AAISP have good headroom (unlike certain other isps who run "just enough") to be able to switch those users over and maintain good performance at peak, if the 2 interconnect's were reasonably balanced then it would suggest at least 50% headroom.
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burakkucat

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Re: AAs problems with slowness for users on TT Wholesale lines continue
« Reply #3 on: March 10, 2017, 01:25:33 AM »

. . . if the 2 interconnect's were reasonably balanced then it would suggest at least 50% headroom.

Indeed. That is just how I interpreted it.  :)
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Weaver

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Re: AAs problems with slowness for users on TT Wholesale lines continue
« Reply #4 on: March 10, 2017, 03:30:04 AM »

@Chrysalis - what is your opinion based on this level of headroom? What significance does it have? I'm not expressing this very well.

Will need free beers for TT-based customers. Or 3D-printed Orcs or some such sweeteners. I would not be happy.

[Moderator edited to merge two consecutive postings into one.]
« Last Edit: March 10, 2017, 06:09:51 PM by burakkucat »
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andrew-AAISP

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Re: AAs problems with slowness for users on TT Wholesale lines continue
« Reply #5 on: March 13, 2017, 02:23:29 PM »

Those Andrews and Arnold users who are connected via TalkTalk Wholesale have been having problems with constant slowness for a good while now. It turns out that the location of the problem has been identified and there is an effective temporary workaround. However testing still continues in order to find out the exact cause of the problem. See
    https://aastatus.net/2358

Hi Weaver,
You say 'constant slowness', but that is not the issue being reported or investigated in that status post. If you are having constant slowness then please do get in touch with our support team as is sounds like a separate issue. The issue on that status post is slow single-thread TCP streams at peak time when we use our Telecity interconnect in to TalkTalk for some (not all) circuits.
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Weaver

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Re: AAs problems with slowness for users on TT Wholesale lines continue
« Reply #6 on: March 13, 2017, 03:52:04 PM »

Thanks Andrew, mea culpa - my sloppy wording. Good you cleared that up. I have edited the original post to remove the inaccuracy. (I am a delighted AA user, "cwcc", but I don't have TT lines so that's why I don't know what I'm talking about.)

And welcome to the forum btw. It's a brilliant idea having an ISP staff member on kitz, thanks. Hope we will be seeing plenty of you.
« Last Edit: March 13, 2017, 03:55:22 PM by Weaver »
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