Broadband Related > ISPs
IDNet or Zen
jaydub:
I have pretty much decided to migrate my existing Pulse8/TTB connection and have run into issues migrating the TTB MPF connection to other providers without having to take a new line and therefore new phone number.
However both IDNet and Zen say they can offer a suitable migration path. I believe I will be on Zen LLU if I go with Zen, but not sure with IDNet where it might be BTW, Zen or Fluid One.
I have been customers of both before, but that was six years ago, so would welcome any recent experiences with either.
Thanks.
NEXUS2345:
I am on Zen ADSL through BTW and can honestly say that I don't think any other ISP could beat them for my line. I get a solid 16-20ms ping and 18.6Mbps down, 1.2Mbps up. They have not a single traffic management measure and I have only once encountered issues where their network has been congested, and that was over the Christmas period, so was to be expected. Some users have complained in the past of issues with Zen LLU, but Zen support are very good about it and will likely be able to fix any problems if they do arise at all. Their core network is very efficient from my experience and their peering to major providers is top notch!
psychopomp1:
OP, just be aware that the grass isn't always greener on the other side. Might be worth reading these threads on TBB about single thread speed issues which are/were affecting many Zen users, both on Zen LLU and BT WBC backhaul:
http://forums.thinkbroadband.com/zen/4509738-poor-single-thread-performance-problems-return.html?page=1&fpart=all
http://forums.thinkbroadband.com/zen/4458979-slow-downloads.html?page=3&fpart=all
And it seems IDNet users are not immune to peak time slowdowns either....
http://forums.thinkbroadband.com/zen/4512514-off-to-new-pastures-with-new-idnet-offerings.html?page=1&fpart=all
NEXUS2345:
--- Quote from: psychopomp1 on February 26, 2017, 05:47:37 PM ---OP, just be aware that the grass isn't always greener on the other side. Might be worth reading these threads on TBB about single thread speed issues which are/were affecting many Zen users, both on Zen LLU and BT WBC backhaul:
http://forums.thinkbroadband.com/zen/4509738-poor-single-thread-performance-problems-return.html?page=1&fpart=all
http://forums.thinkbroadband.com/zen/4458979-slow-downloads.html?page=3&fpart=all
And it seems IDNet users are not immune to peak time slowdowns either....
http://forums.thinkbroadband.com/zen/4512514-off-to-new-pastures-with-new-idnet-offerings.html?page=1&fpart=all
--- End quote ---
Looking at the two threads from TBB, Zen seem to have fixed the issue, as there are no longer any posts about it on there. I wouldn't be too concerned about IDNet though either, as they are known to have great tech support too. Both are good choices.
jaydub:
--- Quote from: NEXUS2345 on February 26, 2017, 07:37:36 PM ---
Looking at the two threads from TBB, Zen seem to have fixed the issue, as there are no longer any posts about it on there. I wouldn't be too concerned about IDNet though either, as they are known to have great tech support too. Both are good choices.
--- End quote ---
I've already read through the two Zen threads in some detail and came to the same conclusion as you. I've not had anybody respond to my requests for TBB speed tests / BQN on TBB, so have had to rely on the before and after postings in that thread to give me a confidence measure. I am also aware there is a small number of people posting on TBB with issues.
In comparison, the IDNet forums are quiet, even IDNetters which used to be a hive of activity, but there is very little negativity posted.
Downside of IDNet is the bigger migration charge; downside of Zen is their call costs. Jury still undecided. ;)
Navigation
[0] Message Index
[#] Next page
Go to full version