Hi, it has been a while, I have had the Zyxel router since April 2015 and was connected to Plusnet unlimited FTTC on the 40/20 service as I am a little way away from the cabinet so i couldn't get 80/20 and it has been solid as a rock.
I had a line fault in January and I lost my phone line and the BB slowed on the DL but was ok. The fault was repaired but in the process i was changed to 40/2 package so my upload dropped to around 1.8 Mbps but connection was solid.
After a lot of complaining , https://community.plus.net/t5/forums/v3_1/forumtopicpage/board-id/Fibre/highlight/false/page/1/thread-id/55826
, read that if you are bored, I was told I was moved to the 55/10 package and all seemed well for a day with my router stats showing around 45 Mbps DL and 8Mbps UL.
Long story short, since then, a day later initially, when I got home my BB was really slow and kept dropping out and now when i connect my router all i get is all the lights are on apart from the Internet World symbol and then the orange VDSL light goes out, then flashes, then goes solid for a few seconds and the goes out and just keeps repeating that loop but will never connect.
I can connect to my service fine using the BT fibre Modem and standard issue Plusnet router but the Zyxel is smoked.
Any ideas on what it could be please ?
I have tried a hard reset, put all the settings I can find back in, although i have found a few more on here to try and I am going to try updating the firmware but apart from that I am at a loss. it can't be far away on the settings as it did connect to start with but then after a very short time it just starts the loop again.
Any help much appreciated.
I have attached my most recent router stats if that is any help.