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Author Topic: Thoughts on Zen please  (Read 787 times)

skyeci

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Thoughts on Zen please
« on: January 14, 2017, 06:04:35 PM »

After being with Sky for 7 years and my current contract ending now I attempted to get a discount at renewal but have been told on 2 seperate occasions there are no offers for my service being the old pro unlimited fibre with a fixed IP address.

Have always thought about Zen, any members care to  comment or other suggestions welcome provided you can use your modem & router and comes with fixed IP. 80/20 preferred.

Many thanks
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Sky Fibre Pro -  8800NL v1 + PFSENSE (APU2C4) 2.4.0 with ipv6 , AC-88U WAP- ECI cab, G.INP disabled as of 8th April 2016

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NEXUS2345

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Re: Thoughts on Zen please
« Reply #1 on: January 14, 2017, 06:16:55 PM »

I have been with Zen for about 18 months and have had not a single issue on BTW ADSL2+. Their support are really good, with their network being extremely efficient. I am seeing pings lower than many on FTTC. They are on the expensive side, but they fully support any router you want to use, although their IPv6 support can be finicky.

As I say, incredibly reliable service, never had any issues, and great support.
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Zen ADSL2+ | HG612 + TP-Link C2600 | Awaiting FTTC (build in progress)

skyeci

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Re: Thoughts on Zen please
« Reply #2 on: January 14, 2017, 06:18:58 PM »

Thanks. I hope I can use my pfsense box and get ipv6 working as it does on sky..
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Sky Fibre Pro -  8800NL v1 + PFSENSE (APU2C4) 2.4.0 with ipv6 , AC-88U WAP- ECI cab, G.INP disabled as of 8th April 2016

http://www.mydslwebstats.co.uk user upload ID skyECI

NEXUS2345

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Re: Thoughts on Zen please
« Reply #3 on: January 14, 2017, 06:26:25 PM »

PFSense should work fine. My only real issues is that my TP-Link router doesn't support using the same PPPoE session to pick up both IPv4 and v6.
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Zen ADSL2+ | HG612 + TP-Link C2600 | Awaiting FTTC (build in progress)

Chunkers

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Re: Thoughts on Zen please
« Reply #4 on: January 14, 2017, 06:38:10 PM »

I have had a Zen ADSL account for a long time, I am a fan as the customer service is pretty good and the connection has pretty much always been good.

I like the fact that if you phone their support you actually get an answer within a reasonable time-frame and the person at the other end actually knows something about computers / networks.

o7

Chunks
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Ronski

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Re: Thoughts on Zen please
« Reply #5 on: January 15, 2017, 06:25:00 PM »

What about IdNET slightly cheaper than Zen?

I've no experience of them but was looking the other day.
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JGO

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Re: Thoughts on Zen please
« Reply #6 on: January 15, 2017, 06:29:36 PM »

I have had a Zen ADSL account for a long time, I am a fan as the customer service is pretty good and the connection has pretty much always been good.

This is my experience too.
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jaydub

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Re: Thoughts on Zen please
« Reply #7 on: January 15, 2017, 07:48:22 PM »

What about IdNET slightly cheaper than Zen?

I've no experience of them but was looking the other day.

Been with both of them in the past, albeit several years ago now.

Probably the best ISPs I have been with to date.
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Chrysalis

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Re: Thoughts on Zen please
« Reply #8 on: January 15, 2017, 08:56:31 PM »

I rang sky myself for a deal, they said no twice, then on third attempt I said I am thinking of cancelling nowtv, and guy said he can get deal when his manager approves, now I am waiting for them to call me back.

The deal is 10 off if I commit 12 months extra.
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Sky Fiber Pro - Billion 8800NL bridge & PFSense BOX running PFSense 2.4 - ECI Cab

skyeci

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Re: Thoughts on Zen please
« Reply #9 on: January 15, 2017, 10:41:11 PM »

Nice I might try that tomorrow!
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Sky Fibre Pro -  8800NL v1 + PFSENSE (APU2C4) 2.4.0 with ipv6 , AC-88U WAP- ECI cab, G.INP disabled as of 8th April 2016

http://www.mydslwebstats.co.uk user upload ID skyECI

sevenlayermuddle

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Re: Thoughts on Zen please
« Reply #10 on: January 16, 2017, 12:59:42 AM »

Personally, back in the early days, I chose quality over cost...  Demon. 

And they were excellent, until the owners cashed in and sold the company, in what proved a spiral of decline, 'Thus', Scottish Power, and eventually... bottom of the barrel... Now Vodafone.  :(

When it all got too much, following some hilarious (and depressing) 'support' episodes I decided to switch and again I chose quality, went for Zen.  After Demon's collapse, they were a breath of fresh air. 

And so they remain, no regrets at all with Zen. :)
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