Broadband Related > Known Network Issues + MSO's
Major outage at broadband biz 186k
tbailey2:
Broadband-pusher 186k – as well as ISPs it supplies including Fast.co.uk and Firenet – is advising customers to seek other providers as it is unable to "continue to supply" its current service, in a notice sent to customers today seen by The Register.
One reader got in touch to report the outage happened at 9:30am this morning. The company has not provided an update as to when it expects services to be running.
"Their entire broadband estate seems to die," he said. "There was no warning or announcements, just the plug pulled out."
He added: "It's not the first time that 186k have had 'issues' but this is a new one to me. We are frantically trying to expedite new DSL/FTTC lines for our customers."
Another customer told The Register: "We're currently trying to get an answer on what’s going on, but their partner support is an automated message, and no email response or fuller statement has been issued."
Most of Leeds-based 186k's bandwidth comes from BT Wholesale, which it sells as a package to small businesses and home users.
More at The Register
kitz:
Wow. Didnt 186k have something to do with the notorious e7even that went bust about 8 years ago? Their customers also suddenly found themselves without internet. Basically they were retailing broadband at a totally unviable price which would give them any profit. From memory they also swallowed a couple of other SPs such as Netservices.
I notice there is also some issue with Fast.co.uk whom appear to have been reselling their services. I thought Fast were part of Dark Group who at one point had some of their own network. However it would appear Dark Group now seem to be concentrating more on hosting than service provision :/
What a mess for those EU's who could find themselves without broadband over xmas. :(
One consolation is that with them being BTw based, then other BTw based ISPs may be able to perform a standard migration in 5 working days. Not sure about LLU timescale, especially Sky which seem to take a bit longer.. Since no MAC keys required these days for anything, it may be possible to expedite if the EU is willing to pay.
renluop:
Incidentally there were two name changes in July this year, and accounts are overdue.
NEXUS2345:
According to A&A, they have managed to move over 186k (the company not the value) customers that were on BTw over within about 12 hours. They have also managed to move some over to TTB backhaul as well, so it appears TTB LLU have got a very short lead time in some cases.
Chrysalis:
Looks like a financial issue at the provider, I cannot see what else it would be.
Either they have not paid BTw or some other supplier and continue to be unable/refuse to pay.
Or someone has decided they dont like the profit/loss margin and just terminated the operation.
Ofcom if a proper regulator should not allow providers to just shut up shop with no advanced notice, so I think a example should be made of them.
Kitz sadly the lack of MAC keys has actually slowed things down as the gaining provider is required to wait for X amount of days before submitting request to BTw/openreach (I forgot how many).
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