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Author Topic: Another which ISP thread  (Read 1855 times)

broadstairs

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Another which ISP thread
« on: December 06, 2016, 08:53:32 PM »

I am looking to see if there is a another option for me to move to instead of TT. I am a tad p***ed off with them as they sent me an email reminding my to renew my Value Line Rental but did not say that if I let it lapse I could not renew it without renewing my existing legacy contract. Their line rental is more than at least some others now, 18.95 IIRC. Currently my monthly cost now is 50.45/month including line rental Fibre Large (80/20) and unlimited UK landline calls 24x7.

Now I want FTTC with an 80/20 contract or maybe a 55/10 considering my attainable has dropped to about 55 now. But I also need to move the phone as well, keeping the number (changing it is NOT an option). A 40/2 contract is NOT an option as I do upload quite a bit on occasions.

So far I've looked at Plusnet but considering some of the recent comments on here I'm not keen. Also they want 4.00/month for anonymous call reject which is free with TT (as are all the privacy options like caller ID). Dont see how they can justify charging for privacy options.

I did not want to pay more than current TT price if possible and whoever I use must allow me to use my own router (none of this ISP supplied crap with open TR-069 and TR-064). A fixed IP would be nice but not essential and UK Customer Service would also be preferable.

Any suggestions?

Stuart
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Chrysalis

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Re: Another which ISP thread
« Reply #1 on: December 06, 2016, 09:02:09 PM »

for 55/10 you only got 2 choices

BT or plusnet

40/10 you can get with sky and origin/vodafone.

Some handsets now offer anonymous call reject, that may be better then paying extortion to CPs.
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NewtronStar

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Re: Another which ISP thread
« Reply #2 on: December 06, 2016, 09:58:33 PM »

Currently my monthly cost now is 50.45/month including line rental Fibre Large (80/20) and unlimited UK landline calls 24x7.

That is way to much for broadband 80/20 and Landline 24X7 and starting to see quite a few ISP's dropping the line rental charge, we had 24X7 (anytime calls) on EE but TBH this was not utilized to the full evening and weekend calls would have been better.

So With Vodafone you could get unlimited fibre 76/10 for 28 + 8 for anytime calls and caller ID is free with 1471 and 1571 for 36 or 33 if you ring from your Vodafone contract mobile though the 49 charge is compulsory  >:(
« Last Edit: December 06, 2016, 10:11:17 PM by NewtronStar »
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j0hn

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Re: Another which ISP thread
« Reply #3 on: December 06, 2016, 10:21:53 PM »

for 55/10 you only got 2 choices

BT or plusnet
Do Plusnet even offer 55/10? I thought that was just for current customers who were on the old 40/20 package.
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broadstairs

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Re: Another which ISP thread
« Reply #4 on: December 06, 2016, 10:27:21 PM »

I'm sure TT have some cheaper deals but I've not looked yet as I am thinking of a move first. Trouble is they so want to push TV  and I am simply not interested in it at all. Not interested in BT Sport either. Vodafone would be one idea but they have rubbish coverage where I live and not sure they even do 4G round here. The best mobile coverage here is EE which is what I have.

Stuart
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j0hn

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Re: Another which ISP thread
« Reply #5 on: December 06, 2016, 10:52:41 PM »

Why would Vodafones poor 4G coverage have any bearing on their FTTC?
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broadstairs

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Re: Another which ISP thread
« Reply #6 on: December 06, 2016, 11:04:03 PM »

Why would Vodafones poor 4G coverage have any bearing on their FTTC?

It wouldn't but the comment about vodafone mobile contract seemed to imply a better price if you are with them for mobile.

Stuart
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broadstairs

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Re: Another which ISP thread
« Reply #7 on: December 07, 2016, 09:51:43 AM »

Been able to 'wade through treacle' on the TT website to get a price for the latest deal applicable to me. Comes out at 37.00 per month fixed for 18 months including the speed boot to the 80/20 package and unlimited UK landline calls and the same free phone privacy features. It also says that after 3 months I can switch to any other TT package deal if I want/need to.

This does not look bad considering that quite a few others who also do phone deals charge for some things (anonymous call reject for example) which adds to the overall pricing when looking at similar fibre+phone deals.

Still thinking....

Stuart
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murkysurfy

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Re: Another which ISP thread
« Reply #8 on: December 09, 2016, 02:13:26 PM »

Depending how good your haggling is, you could still get the 80/20 fibre large + anytime calls to UK landline and mobiles for 28.75.
That is what I am currently paying for this package. If you are happy with the current service with talktalk that is one option.

The discounts they apply would be :
18 Months Half Price Unlimited UK Calls Boost
7.00 Faster Fibre Discount for 18 Months
Fibre Speed Boost - Free for 18 Months
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broadstairs

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Re: Another which ISP thread
« Reply #9 on: December 18, 2016, 10:08:04 AM »

Having read that other which ISP thread this morning Vodafone are definitely out of the running no matter what price. Not being guaranteed to be able to use own equipment is a complete no-no.

I'll not do anything now until after Xmas and then will contact TT and see what they are willing to offer. Unless something else comes up with a no brainer deal  ;)

Stuart
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les-70

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Re: Another which ISP thread
« Reply #10 on: December 18, 2016, 11:10:32 AM »

   Uno Fibre+ 80/20  https://www.uno.net.uk/packages/fibre-broadband/   and phone https://www.uno.net.uk/packages/phone-line-rental/  works  well for me and after vat and our moderate telephone use comes out at about 40 to 42 a month (if 100Gb peak time is enough) --- more than enough for me.  A very very responsive and helpful ISP with no drawbacks that I can detect.

  The one draw back is the full charges for migration from TT, to be fair most of this is down to Openreach and Uno like A&A charge for rather than hide such costs.  Moving from TT you can't use their online signup but have to just ask for the service via their contact page. 
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NEXUS2345

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Re: Another which ISP thread
« Reply #11 on: December 18, 2016, 02:51:56 PM »

I would also recommend Uno. Their customer support is extremely good, and when I was having some issues with my grandparent's line which was showing a fault they were eager to send out an Openreach technician, which can't be said for some other CPs. Their prices are very good as well, and they are very transparent about issues they are facing and have very quick response times.
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aesmith

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Re: Another which ISP thread
« Reply #12 on: December 18, 2016, 03:55:25 PM »

I would also recommend Uno.
More expensive that A&A for us, maybe that's 20CN loading.   36.24/month for 100GB (vs A&A at 25 for 150GB).   Phone line rental is competitive though.
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broadstairs

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Re: Another which ISP thread
« Reply #13 on: December 18, 2016, 04:32:30 PM »

Just been trying to get a price for what I want from UNO and they are unable to do this on their website. Not good enough I'm afraid. I dont mind ending up with a package I cant order online but refusing to show me anything for Fibre is simply not acceptable. I dont want to waste my time and theirs by phoning if the likely price is too high. Simply not good enough in my view. People need to realise that if you cannot even get a guide price for a package they folks give up and go elsewhere.

Stuart
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les-70

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Re: Another which ISP thread
« Reply #14 on: December 18, 2016, 05:46:13 PM »

  I don't understand your problem with the uno info.  The web page gives the base prices without vat and they are exactly what you will pay.  The only lack of clarity is that you can't see exact price range points in e.g. their BT wholesale FTTC product.  The price of the 100GB/month peak and the 500GB/month prices are clear just not the in between points.  The phone prices are all clear.  The set up charges are in their master price list but I must admit that is hard to find.  https://www.uno.net.uk/price-list/

   I did a search of a lot of isp's when considering my move from TTB and almost all have number checkers which don't work with TT lines and consequently you can't get a proper quote with TT line.  If you put in the number of someone with a BT based phone line you can get it give proper quote for that line but you would have extra migrating costs to pay for the change involving a switch from a TT metallic path.

 My neighbour moved from TT to BT the web site did not mention the extra's but they appeared in his letter. BT also made a mess of the transition and he had no connection for a about 10 days!

 
« Last Edit: December 18, 2016, 05:50:32 PM by les-70 »
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