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Author Topic: Which ISP  (Read 9350 times)

insidejob

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Re: Which ISP
« Reply #165 on: March 30, 2017, 01:42:08 AM »

NewtronStar so you have been with Vodafone fibre broadband then. Would you recommend Vodafone fibre at all or not, with the issues you had?

Are you saying Vodafone don't allow you to use any other router, other than VF branded?
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Ronski

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Re: Which ISP
« Reply #166 on: March 30, 2017, 06:11:15 AM »

Are you for real?

If you'd even read a fraction of this thread you'd know the answer, do some research with Google  ;)

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jelv

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Re: Which ISP
« Reply #167 on: March 30, 2017, 08:34:39 AM »

"Hello my SNR margin is oscillating like crazy"

rep "you tried rebooting"

"No - your backside isn't in reach of my foot"
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Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning. Rick Cook, The Wizardry Compiled

insidejob

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Re: Which ISP
« Reply #168 on: March 30, 2017, 11:39:43 AM »

Are you for real?

If you'd even read a fraction of this thread you'd know the answer, do some research with Google  ;)


I wasn't asking you ronski boy! :P I wanted to get newtronstars personal opinion. There is not much on Vodafone as they have not long got into broadband fibre, so google is not much use thanks.

Anyway we dont know if it's a line issue. I may not have any issue with Vodafone fibre but I dont like being locked into a branded router.
« Last Edit: March 30, 2017, 11:43:50 AM by insidejob »
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Chrysalis

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Re: Which ISP
« Reply #169 on: March 30, 2017, 01:17:20 PM »

I think its fair to say newt will not give you a positive review.
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Sky Fiber Pro - Billion 8800NL bridge & PFSense BOX running PFSense 2.4 - ECI Cab

Ronski

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Re: Which ISP
« Reply #170 on: March 30, 2017, 01:28:46 PM »

It's also fair to say it was definitely not a line fault, perhaps his line and the hardware VF forced him to use didn't agree,  VF will not give out passwords or usernames.

His old router synced with the cab without any problems,  switching back to VF router would cause problems pretty quickly, since changing back to EE he's had no similar problems.
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NewtronStar

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Re: Which ISP
« Reply #171 on: March 30, 2017, 05:28:18 PM »

Would you recommend Vodafone fibre at all or not, with the issues you had?

No way would I recommend Vodafone connect to anyone until they allow you to use your own equipment and they also change the supplied modem/router (HHG2500) to something that works on all types of line conditions.

Just a recap

1. Line tested by Openreach twice in two months and all tests passed.
2. Line re-syncs 13-16 times a day
3  Line becomes banded in two weeks
4. Second HHG2500 sent out by VF
5. Line continues to re-syncs 13-16 times a day
6. Installed the Billion 8800NL with DSLstats running for 15 hours zero re-syncs
7. HHG2500 installed re-syncs 13-16 times a day
8. Line banded again since OR DLM reset a month ago
9. left Vodafone with early termination fee waived
10. Back to EE with zero re-sync a day

100% sure the HHG2500 was the fault and I was not the only user seeing this issue.

PS the only positive side with Vodafone was their Support Team easy to call 2 mins wait max to talk to a person in Glasgow or London as I was having to call them 4-5 times a week for 2 months
« Last Edit: March 30, 2017, 05:50:03 PM by NewtronStar »
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insidejob

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Re: Which ISP
« Reply #172 on: March 30, 2017, 10:02:16 PM »

Thanks for the reply NewtronStar. That helps avoid a possible bad isp.

It certainly appears to be that router HHG2500, that were causing your issues from that detailed list above. If only you could of used your own router, equipment, then you may well of had a great fibre service.

On just typing in that router model HHG2500, the first link is to Vodafone forum complaining about that router and backs up what NewtronStar is saying.

 http://forum.vodafone.co.uk/t5/Pay-monthly-products-services/Broadband-router-HHg2500-the-worst-one-ever/td-p/2548567


I certainly don't want to move to Vodafone fibre, if they are not going to allow customers to use there own routers. Even if they didn't offer any technical support for non VF routers. Thanks for the heads up NewtronStar.  :)

« Last Edit: March 30, 2017, 10:04:28 PM by insidejob »
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philzi

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Re: Which ISP
« Reply #173 on: April 20, 2017, 09:39:55 PM »

So...i've signed up to Vodafone which went live today...I'm not very impressed with it so far.

Whilst I understood about the infrastructure behind the VF service, ie former C&W network, I wasn't aware on signing up that I wouldn't be able to use my own router.

My situation is slightly different from the norm in that both my partner and I work from home, so I had two phone lines installed with FTTC services from Plusnet - which have both moved to VF. 

So I had a Draytek 2860 and a Vigor 130 for the second line, which allowed me to load balance on the network and split services across the two networks - clearly I'm no longer able to do this, so in my case the service is not fit for purpose. 

I would only assume that this service is designed for those happy with a plug'n'play service.

VF CS have told me that their Business Broadband service is the same, so that's not an alternative.

My cooling off period started today - so I'm likely to cancel the contracts I have and move - don't want to go back to Plusnet as I've seen their service go downhill for the last two years.

So, I'm currently torn between Sky, BT and TalkTalk...

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NEXUS2345

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Re: Which ISP
« Reply #174 on: April 20, 2017, 09:48:32 PM »

Have you considered looking at the smaller ISPs such as IDNet, Zen, Andrews & Arnolds, or Pulse8? Many of them have brilliant customer service and some may be cheaper than comparative packages from Sky, BT, or TalkTalk.
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Zen ADSL2+ | HG612 + TP-Link C2600 | Awaiting FTTC (build in progress)

philzi

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Re: Which ISP
« Reply #175 on: April 20, 2017, 10:08:14 PM »

I'm looking at my options on where to go....
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