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Author Topic: Am I stuck on a banded/high retransmission profile?  (Read 2850 times)

aneesh99

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Re: Am I stuck on a banded/high retransmission profile?
« Reply #60 on: December 24, 2016, 01:04:06 AM »

No bother, enjoy the holidays! Doubt I'm going to be in much of a state to check in before the new year  ;D
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kitz

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Re: Am I stuck on a banded/high retransmission profile?
« Reply #61 on: December 24, 2016, 01:08:34 AM »

Cheers.   :drink:
btw I added something to my post above -which if you get chance may be worth reminding Anoush about.   
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ejs

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Re: Am I stuck on a banded/high retransmission profile?
« Reply #62 on: December 24, 2016, 09:15:54 AM »

Perhaps aneesh99 should attempt (again) to accept Anoush's original offer to send an engineer to reset the banding if the banding were limiting the speed, since it is. I think the trouble on the thread on the Plusnet forums started with that questionable statement that they would just send an engineer to reset banding if the banding were limiting the speed. I think they should have initially been advised that because the speed was within the estimate, there's nothing they're going to do about it (but obviously phrased in a nicer way). There would be no purpose to the DLM ever applying any banding in the first place if someone's just going to reset it (and there also wouldn't be any purpose in applying banding that wasn't limiting the speed). However, we were happy enough to go along with that dubious policy of sending an engineer to reset the banding, because that would achieve the desired outcome.

If the engineer visit is chargeable, I think it would be fairer for aneesh99 to pay than have the ISP (or effectively, everyone else) absorb the cost. But then I suppose it's going to be Plusnet paying for their own bad advice.
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aneesh99

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Re: Am I stuck on a banded/high retransmission profile?
« Reply #63 on: January 02, 2017, 01:50:35 PM »

Well, I ended up hearing back from Bob with a canned response that he can't do anything, fair enough I suppose. Not really sure how to proceed, I'd be inclined to leave it alone for a few months and see if things sort themselves out but at 4 going on 5 months, I'm skeptical to say the least...
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aneesh99

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Re: Am I stuck on a banded/high retransmission profile?
« Reply #64 on: March 14, 2017, 10:43:11 PM »

So just to follow up, still no movement on the DLM side of things. Stats are rock solid so I can't understand why DLM won't do its thing? Maybe something to do with re transmission high?

====================================================================================
    VDSL Training Status:   Showtime
                    Mode:   VDSL2 Annex B
            VDSL Profile:   Profile 17a
                G.Vector:   Disable
            Traffic Type:   PTM Mode
             Link Uptime:   49 days: 17 hours: 2 minutes
====================================================================================
       VDSL Port Details       Upstream         Downstream
               Line Rate:     20.063 Mbps       66.998 Mbps
    Actual Net Data Rate:     19.999 Mbps       66.999 Mbps
          Trellis Coding:         ON                ON
              SNR Margin:       15.2 dB            8.6 dB
            Actual Delay:          0 ms              0 ms
          Transmit Power:        7.0 dBm          13.0 dBm
           Receive Power:       -7.8 dBm          -3.6 dBm
              Actual INP:        0.0 symbols      49.0 symbols
       Total Attenuation:        0.0 dB          17.1 dB
Attainable Net Data Rate:     23.263 Mbps       77.568 Mbps
====================================================================================
  VDSL Band Status        U0      U1      U2      U3      U4      D1      D2      D3
  Line Attenuation(dB):    5.0    21.4    32.7     N/A     N/A    12.0    27.4    42.6   
Signal Attenuation(dB):    5.0    20.8    32.2     N/A     N/A    13.2    27.2    42.6   
        SNR Margin(dB):    15.1    15.1    15.2     N/A     N/A    8.6    8.6    8.5   
         TX Power(dBm):   -2.9   -21.7    6.6     N/A     N/A    9.4    7.7    7.1   
====================================================================================

            VDSL Counters

           Downstream        Upstream
Since Link time = 2 min 47 sec
FEC:      894880      36598
CRC:      1      5287
ES:      1      4662
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 15 minutes time = 3 min 44 sec
FEC:      17      0
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 15 minutes time = 15 min 0 sec
FEC:      22      2
CRC:      0      0
ES:      0      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Latest 1 day time = 10 hours 48 min 44 sec
FEC:      3299      218
CRC:      0      35
ES:      0      34
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Previous 1 day time = 24 hours 0 sec
FEC:      17774      556
CRC:      0      81
ES:      0      75
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
LOM:      0      0
Total time = 1 days 10 hours 48 min 44 sec
FEC:      894880      36598
CRC:      1      5287
ES:      1      4662
SES:      0      0
UAS:      48      48
LOS:      0      0
LOF:      0      0
LOM:      0      0
====================================================================================
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