Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: [1] 2

Author Topic: Help uploads to mdws have stopped  (Read 4124 times)

Pauljbl

  • Member
  • **
  • Posts: 73
Help uploads to mdws have stopped
« on: October 10, 2016, 09:33:09 PM »

Hi

Just read my spam folder and got lots of messages that I am double uploading data. I am not sure how I have done that as only running one copy of hg612 stats.

I have swapped to dslstats now. Can you see if that is only uploading once
Thanks
Logged

licquorice

  • Reg Member
  • ***
  • Posts: 977
Re: Help uploads to mdws have stopped
« Reply #1 on: October 10, 2016, 09:35:30 PM »

Check the time on the uploading device is set correctly.
Logged

Pauljbl

  • Member
  • **
  • Posts: 73
Re: Help uploads to mdws have stopped
« Reply #2 on: October 10, 2016, 09:38:27 PM »

Yes the time is set correctly
Logged

Dray

  • Kitizen
  • ****
  • Posts: 2361
Re: Help uploads to mdws have stopped
« Reply #3 on: October 10, 2016, 09:42:03 PM »

I get that problem when my Win 7 PC is stressed running Microsoft updates and the task manager begins starting new instances of the stats collector. My workaround was to disable MS updates.
Logged

Pauljbl

  • Member
  • **
  • Posts: 73
Re: Help uploads to mdws have stopped
« Reply #4 on: October 10, 2016, 09:44:00 PM »

How do I get my uploads to be reinstated as have been blocked.
Logged

Dray

  • Kitizen
  • ****
  • Posts: 2361
Re: Help uploads to mdws have stopped
« Reply #5 on: October 10, 2016, 09:46:06 PM »

It tells you how in the email
Logged

Pauljbl

  • Member
  • **
  • Posts: 73
Re: Help uploads to mdws have stopped
« Reply #6 on: October 10, 2016, 09:53:10 PM »

In the email it says to ask on here is this correct place
Logged

tbailey2

  • Kitizen
  • ****
  • Posts: 1245
Re: Help uploads to mdws have stopped
« Reply #7 on: October 10, 2016, 09:54:46 PM »

'Lots' were in excess of 1000 e-mails.....

The last mail you were sent warning you of the imminent block explained exactly what was wrong:

Reason
You are uploading from HG612 Stats twice within the same minute every minute.

That was once at nn:07 and again at nn:11 secs and there was an explanation of what you might need to do.

Your uploads are now reinstated...


Edit:
At 21:59 you were still uploading using HG612 Modem Stats and still with the same duplicates (almost certainly two running windows processes). There is no sign of any DSLstats uploads.
« Last Edit: October 10, 2016, 10:09:30 PM by tbailey2 »
Logged
Tony
My Books!
Plusnet 80/20 - DSLstats - HG612/TG582n - ECI

Pauljbl

  • Member
  • **
  • Posts: 73
Re: Help uploads to mdws have stopped
« Reply #8 on: October 10, 2016, 10:22:18 PM »

Thanks for reinstating. Will check my task manager to see what's running as hgstats is not running as far as I am aware
Logged

Pauljbl

  • Member
  • **
  • Posts: 73
Re: Help uploads to mdws have stopped
« Reply #9 on: October 10, 2016, 11:51:04 PM »

What should I be looking for that causes it to keep running twice.  I see the program appear then disappear in the task manager
Logged

Dray

  • Kitizen
  • ****
  • Posts: 2361
Re: Help uploads to mdws have stopped
« Reply #10 on: October 10, 2016, 11:54:07 PM »

Which program - hgstats?

I thought you were running DSLStats now?
Logged

Pauljbl

  • Member
  • **
  • Posts: 73
Re: Help uploads to mdws have stopped
« Reply #11 on: October 10, 2016, 11:56:23 PM »

I am running dslstats but hg612 stats still keeps popping up in the task manager
Logged

Dray

  • Kitizen
  • ****
  • Posts: 2361
Re: Help uploads to mdws have stopped
« Reply #12 on: October 11, 2016, 12:01:41 AM »

Is there a scheduled task set up to run it?
Logged

Pauljbl

  • Member
  • **
  • Posts: 73
Re: Help uploads to mdws have stopped
« Reply #13 on: October 11, 2016, 12:05:42 AM »

I cancelled the running task but still keeps running
Logged

Dray

  • Kitizen
  • ****
  • Posts: 2361
Re: Help uploads to mdws have stopped
« Reply #14 on: October 11, 2016, 12:08:25 AM »

Can you delete/rename the exe?
Logged
Pages: [1] 2
 

anything