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[Bowdon]

Vodafone UK Finally Joins Ofcom’s Broadband Speed Code of Practice

Vodafone has today confirmed that they’ve officially become members of Ofcom’s voluntary Code of Practice for broadband ISP speeds, which helps to protect customers from bad advertising and guarantees “accurate minimum and maximum download speeds“. Took them long enough.

Under the code, new and upgrading customers to Vodafone’s fixed line broadband service will now be able to view online the “actual speeds they can expect, not just theoretical ones” during the order process. Customers are then free to leave their contract, without penalty, if the minimum guaranteed download speed (MGALS) is not achieved after 28 days from notifying Vodafone.