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Author Topic: Windows Live Mail Error  (Read 734 times)

Peter

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Windows Live Mail Error
« on: June 25, 2016, 10:43:06 AM »

Can anyone help me to correct this minor problem, I googled the error code but all I found was reference to Win updates for wxp.

Never had this trouble when we were in the EU!

Peter
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skyeci

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Re: Windows Live Mail Error
« Reply #1 on: June 25, 2016, 11:23:52 AM »

Worth checking BT mail settings I would think first and also check there are not service issues in case.. I am assuming you are a BT customer ...

IMAP

Incoming Mail Server: mail.btinternet.com

Port: 993 (this should be automatically populated if you tick the SSL Encryption)

SSL Encryption: Enabled (but not STARTTLS)

Username: your email address including the @btinternet or @btopenworld.com part

Password: your btinternet password

Root folder/path:

Folder separator: . (full stop)

Please do NOT enable "secure password authentication" (SPA). It's not needed when you use SSL encryption and won't work.

If your IMAP client supports it, we recommend you also set up the following folders:

Trash
Sent Items
Drafts
POP3

Server: mail.btinternet.com

Port: 995 (this should be automatically populated when you tick SSL Encryption)

SSL Encryption: Enabled (but not STARTTLS)

Username: your email address including the @btinternet or @btopenworld.com part

Password: your btinternet password

POP from folder: By default, POP will pull emails from your Inbox

SMTP

Outgoing Mail Server: mail.btinternet.com

Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this)

SSL Encryption: Enabled (but not STARTTLS)

Authentication: PLAIN

Username: your email address including the @btinternet or @btopenworld.com part

Password: your btinternet password
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Peter

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Re: Windows Live Mail Error
« Reply #2 on: June 25, 2016, 04:04:35 PM »

Many thanks Sky, I printed that off ready for reset later.

Peter
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Peter

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Re: Windows Live Mail Error
« Reply #3 on: June 26, 2016, 09:38:32 AM »

Good morning all, I settled down to get this sorted and find Windows Live Mail up and running.

Thanks again.
Peter
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