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Author Topic: PDF attachments fail to open in emails I forward or copy to my wife  (Read 1026 times)

renluop

  • Kitizen
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  • Posts: 2731

For our mutual convenience I forward or copy emails from a source that contain an attachment to my wife to read on her IPad.
It seems that they used to open for her, but now they do not. The attachment is noted on the IPad, but when she clicks on it, the screen goes black. What could be the reason for this; ideas anyone? Could the attachment size be a factor; 1000 to 1200KB?
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fluotech

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  • Posts: 14
Re: PDF attachments fail to open in emails I forward or copy to my wife
« Reply #1 on: June 15, 2016, 03:52:30 PM »

Mysterious indeed... The size shouldn't an issue, 1200KB is way below the max size for attachments with most services. Which client is your wife using on her iPad? I've had a bit of hassle with attachments when using the built-in Mail app before.
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