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Author Topic: How the hack do I find what it is?  (Read 1853 times)

renluop

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How the hack do I find what it is?
« on: May 14, 2016, 07:31:21 AM »

Since moving over to Win 10 an unknown device has appeared in Device Manager, I am at a loss ib sussing out what it could be.
Any ideas for identifying it, please, Guys?
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Ronski

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Re: How the hack do I find what it is?
« Reply #1 on: May 14, 2016, 08:47:04 AM »

I think if you dig around in the unknown device properties you'll find some hardware ID's and you can Google these.

Before doing this though I would download the lastest drivers  for your hardware and install them, especially for the motherboard, use the manufacturers website not Windows update.
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Bowdon

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Re: How the hack do I find what it is?
« Reply #2 on: May 14, 2016, 10:07:29 AM »

I remember when I updated to Win10 on both my PC's, it had an issue with the printer drivers. They will still work with the basic printer driver, well for most features. But even after installing the correct printer driver it didnt work until I found I needed to delete the unknown device in the printer section.

An easy way to see if its the printer is to go to windows update and see if its failing to download a printer driver.

Have a look in the device manager and see if there is anything marked (!) . let us know what sub menu it is in.
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renluop

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Re: How the hack do I find what it is?
« Reply #3 on: May 14, 2016, 10:49:56 AM »

I'll do a bit of Googlng, but have found these in Device Manager and Eveny Viewer
Code: [Select]
ROOT\SCSIADAPTER\0000
Device ROOT\SCSIADAPTER\0000 requires further installation.

Device ROOT\SCSIADAPTER\0000 was started.

Driver Name: oem48.inf
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Service: c2scsi64
Lower Filters:
Upper Filters

Driver Management concluded the process to install driver
 NULL Driver for Device Instance ID ROOT\SCSIADAPTER\0000
with the following status: 0x0.

No signs of an "!" mark anywhere.

My new printer is showing up in Devices and Prineters as default and in Device Manager and in Devices and Printers
with
Code: [Select]
Device SWD\PRINTENUM\{6D231126-9CC4-4321-81CD-1BFE634619E8} was configured.

Driver Name: printqueue.inf
Class Guid: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
Driver Date: 06/21/2006
Driver Version: 10.0.10586.0
Driver Provider: Microsoft
Driver Section: NO_DRV_LOCAL
Driver Rank: 0x1
Matching Device Id: PRINTENUM\LocalPrintQueue
Outranked Drivers: oem74.inf:usbprint\canonmg6800_seriesf938:00FF0002 c_swdevice.inf:SWD\GenericRaw:00FF3001
Device Updated: false
Parent Device: SWD\PRINTENUM\PrintQueues
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Ronski

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Re: How the hack do I find what it is?
« Reply #4 on: May 14, 2016, 03:05:34 PM »

I don't have a device that's not recognised so can't confirm this, but I'm sure you can go into the unknown devices properties from within device manager and on the details tab theres a property dropdown box, select the Hardware ID and then right click and copy it and then Google that. It might give you an idea of what it is.
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renluop

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Re: How the hack do I find what it is?
« Reply #5 on: May 14, 2016, 04:10:47 PM »

All i see is:
Code: [Select]
*c2scsi
C

A thought, if it might be something left behind from my external drive, when say I did a backup?
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ejs

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Re: How the hack do I find what it is?
« Reply #6 on: May 14, 2016, 04:38:26 PM »

c2scsi64 is apparently some component installed by Roxio CD burning software, but I don't think there's any problem with that.
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renluop

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Re: How the hack do I find what it is?
« Reply #7 on: May 14, 2016, 07:17:45 PM »

Ah! There used to be back in Win 7 some Roxio s/ware burner that came as part of the Dell Package that came with the computer. The icon used to show in the bottom corner of he screen.

I'll disable it and see how it goes.
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