Exactly. The text file version should be only a temporary file using data from the Plink log that is auto-deleted once it has been converted to a jpg.
It therefore seems that something is going wrong at conversion from text to jpg stage.
@Bowdon, could you please post a copy of the pbParams file for us to examine?
Just in case the graphing program is the cause of the issue (GRAPH6.exe), I have attached a copy of the latest version to try (v 5.2.0.3).
I have also attached a copy of the pbParams-20160309-1004.jpg created from Bowdon's Plink log on my PC.
Ok, I updated the GRAPH6.exe and ran the tests again and now its working!
I noticed when I renamed the old version and put this in, Avast analysed it, which caused an error, but it did plot the graph. Avast OK'ed the file. So I waited another minute and ran the test again and all images and files are displaying correctly.
When you asked for the pbParams file, which directory is that in? Or do you mean you want me to upload the pbParams jpg?
I have another HG612 modem on standby with the updated firmware on. At the moment I've not got DLM on the line (been like that since OR fixed a fault on a connector at the cabinet). If the connection takes a tumble and we're hearing G.INP is around I'll make the swap over.
I've had some minor issues with the router recently so I'm just enjoying some fault free time
Thanks for you guys help