This has happened to me lots of times, although as far as I've noticed there's always a loss of 1 notch=32kbps of downstream sync speed. With me error rate was possibly high reflected in the fact that that there was enormous packet loss, that is, IP packet loss and loss of the error checking PPP LCP echo request probe packets that my ISP, Andrews and Arnold, sends continuously to monitor link quality. (See
http://aa.net.uk/kb-broadband-cqm.html ).
The huge packet loss means that streaming videos won't play at all, Internet speed tester tools give horrific figures (down by ~90-95%). I've ruled out a DDoS attack as a reason for slowness by getting a packet capture from the link. Also the SNRM doesn't drop through the floor.
Whatever it is, I have just assumed it is the modem, a DLink DSL-320B-Z1, getting its knickers in a twist in some way, or the line going really bad, or else the DSLAM being weird. But whatever with me there is always some very serious wrongness that is real.
I don't know if this is similar enough to your scenario, the packet thing (do a speed test) would be one way of looking into it.