Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: 1 2 [3] 4 5

Author Topic: ISP recommendations for a 20CN Market 1 connection  (Read 6413 times)

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 29868
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #30 on: February 26, 2016, 12:57:28 PM »

@gt94sss2

afaik Daisy also use quite a lot of BTw for residential provisioning backhaul.  They have their own core, but use WBC for many exchanges and also some IPSC for 20cn exchanges.
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

gt94sss2

  • Reg Member
  • ***
  • Posts: 613
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #31 on: February 26, 2016, 01:12:59 PM »

By the way, to what extent do Post Office use Talk Talk?  I though TT were only LLU, and for example they don't provide service to our address.  Surely anyone who does offer service must by definition be using BT Wholesale?

Yes,Talktalk (like Sky etc.)would need to buy some capacity from BT to carry the traffic until it hits its own network. The question is do they buy enough to support their customer base..

Though with TT having Capita doing the CS would also not fill me with confidence..

@gt94sss2

afaik Daisy also use quite a lot of BTw for residential provisioning backhaul.  They have their own core, but use WBC for many exchanges and also some IPSC for 20cn exchanges.

Yes, as above its just whether they have enough capacity. I know many SSE users complained when their fibre products showed severe contention previously.. but there tends to be less feedback about Daisy compared to the others.
Logged

aesmith

  • Reg Member
  • ***
  • Posts: 655
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #32 on: February 26, 2016, 01:16:36 PM »

Just seen this, couple of points:

Cheers.  Currently Plusnet show 2272/1817 for our line.   Scrolling through the 83 pages of the fault ticket it's been 2272/1817 at all times except for a week or so when they showed 288/288, then another few days when it was shown as 3432/2739 before reverting to 2272/1817.  From all that I conclude that Plusnet have neither carried through the previous figures, not properly recorded their own.  I can't see that any constructive would come of asking them to explain, especially not at this stage.

I didn't phone Zen, the answers I got were by email .. 
Quote
Unfortunately the prices for ADSL Broadband do go off the area whether its low cost or high cost.  We was swallowing the cost previously on connections in this area but are unable to do this anymore.  The High cost areas are rural areas We have around 5 % of our whole customer base in these areas.

Re A&A, if they take over the phone line it is for DSL only with no incoming calls permitted.  On the web site they say that sometimes they'll allow incoming calls, but when I spoke to them their sales manager confirmed they wouldn't do so in this case.
Logged

kitz

  • Administrator
  • Senior Kitizen
  • *
  • Posts: 29868
  • Trinity: Most guys do.
    • http://www.kitz.co.uk
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #33 on: February 26, 2016, 01:19:17 PM »

Quote
The Post Office used to use BT Wholesale white label service - but switched to Talktalk with Capita providing the CS in 2013 (the less said about this the better)

I was a little confused about that article and thinking what have fujitsu got to do with it.    Reading between the lines, when using the white label service, then they are buying lock stock and barrel provision from BTw without any of their own gateway equipment.   AIUI  (please correct me if Im wrong), white label is for those ISPs who dont want to invest in things such as host links, MSILs, RADIUS authentication, IP allocation etc etc.  BT does absolutely everything up to the point where traffic joins the internet and the white label SP pays on a per customer basis.     

Therefore if they started using TT wholesale then they'd need to invest in some of their own gateways and other network equipment..  which is possibly where fujitsu comes in.   The old junipers which Plusnet use could easily take up a good chuck of a £million, no idea how much the new BNGs cost.   
Logged
Please do not PM me with queries for broadband help as I may not be able to respond.
-----
How to get your router line stats :: ADSL Exchange Checker

Weaver

  • Kitizen
  • ****
  • Posts: 4004
  • Retd sw dev; A&A; 3 × 7km ADSL2; IPv6; Firebrick
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #34 on: February 26, 2016, 02:26:25 PM »

Did AA show willingness to port your existing number into VoIP ?
Logged

aesmith

  • Reg Member
  • ***
  • Posts: 655
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #35 on: February 26, 2016, 04:02:09 PM »

Just checking on that at the moment.   I believe that you can't port a number from a line that you don't own, otherwise the line gets ceased.  If that's the case then there'll be a period from when A&A take over, until the port completes and during that time the number will be unreachable for incoming calls.   However I've asked for these details and we'll see what they say.
Logged

aesmith

  • Reg Member
  • ***
  • Posts: 655
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #36 on: February 26, 2016, 07:48:12 PM »

Did AA show willingness to port your existing number into VoIP ?

So the answer to that is yes they will, and can do at any time, before they "own" the line.  It's not clear what happens to the line if I do that though.  Talk about getting blood out of a stone, every answer they give seems to leave more questions.  Things like that need to be properly managed, at work we've seem plenty of cases where lines have been accidentally ceased by doing these things in the wrong order.
« Last Edit: February 26, 2016, 08:05:44 PM by aesmith »
Logged

Weaver

  • Kitizen
  • ****
  • Posts: 4004
  • Retd sw dev; A&A; 3 × 7km ADSL2; IPv6; Firebrick
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #37 on: February 27, 2016, 02:04:20 AM »

I use AA's VoIP service. It redirects either to a VoIP device of your choosing (I have a Siemens N300 device), or to another phone number such as a mobile phone, or to both (whoever picks up first). I've found the mobile phone thing very useful, and in fact then you don't even need a VoIP device at all!
Logged

aesmith

  • Reg Member
  • ***
  • Posts: 655
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #38 on: March 03, 2016, 05:32:39 PM »

STILL no straight and complete answer from A&A.  They've come back to confirm that the number port will cease the line, which will then have to be reactivated.   I don't know costs for that, and although they estimate only 24-48 hour outage to reactivate I'm concerned because they haven't really spelled out the exact process.  I've known plenty of cases where lines have been out for 5-10 working days if ceased by mistake, or by carrying out number port operations in the wrong order.

Still there seem to be no other decent ISPs offering service on 20CN, so it looks like either try and pick my way through the obstacles that A&A put in the way of potential customers, or give up on them and just sign up with whoever's cheapest.
Logged

Weaver

  • Kitizen
  • ****
  • Posts: 4004
  • Retd sw dev; A&A; 3 × 7km ADSL2; IPv6; Firebrick
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #39 on: March 03, 2016, 10:02:16 PM »

It will all turn out well, they are very on the ball. And you can always talk to RevK if you get any problems.
Logged

aesmith

  • Reg Member
  • ***
  • Posts: 655
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #40 on: March 14, 2016, 05:03:47 PM »

I think I now have the full answer from A&A.  Their proposal is that I carry out the number port first, this will kill off the telephone line and associated DSL.   If all goes well then A&A will be able to re-activate within one to two working days.   Then finally they'll place a new DSL order with a five working day lead time.   So it looks like going with them for line and broadband will mean at least a 7 working day blackout for both phone and Internet.   I don't think we can live with that.   It will also mean cancellation charge from Plusnet (I think), since it's a cancelation rather than a migration, and probably a new install charge from A&A.

So the options seem to be either go with them just for DSL, moving the line to someone else (Pulse 8), or to forget A&A altogether and try to find another provider offering decent service on 20CN.    I can't think that A&A will really deliver if someone else has the phone line, but I think it's only a six month contract so if it ends up a bag of worms at least that's not too long.
Logged

huwwatkins

  • Member
  • **
  • Posts: 72
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #41 on: October 28, 2016, 01:41:51 PM »

Sorry to dig up an old thread. I'm now looking to a 20CN ISP and it looks like AAISP aren't taking connections from 20CN customers anymore.

Are there any recommendations that don't break the bank?

Thanks
Logged

NEXUS2345

  • Reg Member
  • ***
  • Posts: 226
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #42 on: October 28, 2016, 07:04:40 PM »

If you would be able to tell us which exchange you are connected to, that would be good, as you may have LLU service from TalkTalk or Sky. In this case, that means that the fact your exchange is 20CN doesn't matter, as LLU service providers provide their own equipment.

If they aren't present however, it may be work looking at Zen Internet. I am with them at the moment, and their performance and customer service are impeccable. I have had some long wait times on their customer service, however this was immediately after a lot of thunderstorms, so they were getting a lot of calls.
Logged
Zen ADSL2+ | HG612 + TP-Link C2600 | Awaiting FTTC (build in progress)

aesmith

  • Reg Member
  • ***
  • Posts: 655
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #43 on: October 28, 2016, 08:13:36 PM »

If they aren't present however, it may be work looking at Zen Internet. I am with them at the moment, and their performance and customer service are impeccable.
Last time I checked they appeared to charge a premium for 20CN, although according to Zen that's not the case.  Best thing to do is punch in their number and see what they offer.   Checking mine just now it looks like they're more competitive than they used to be, although still more expensive than A&A.
Logged

NEXUS2345

  • Reg Member
  • ***
  • Posts: 226
Re: ISP recommendations for a 20CN Market 1 connection
« Reply #44 on: October 28, 2016, 08:56:13 PM »

Last time I checked they appeared to charge a premium for 20CN, although according to Zen that's not the case.  Best thing to do is punch in their number and see what they offer.   Checking mine just now it looks like they're more competitive than they used to be, although still more expensive than A&A.

To be honest, I understand why Zen are charging more for 20CN, as RevK of A&A said in a blog post that 20CN is something like almost 2x the cost per GB on BTWholesale.

My main reason for loving Zen is that from my experience I have never seen congestion on their core network, and their core network has amazingly low pings. I am getting lower pings than people on FTTC with BT even though I am on ADSL2+. Plus I have never had issues with any sites being blocked, nor any issues with their board making stupid decisions (unlike KCOM...).
Logged
Zen ADSL2+ | HG612 + TP-Link C2600 | Awaiting FTTC (build in progress)
Pages: 1 2 [3] 4 5