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Author Topic: [MDWS] - Access Permission Denied...  (Read 5656 times)

mark

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[MDWS] - Access Permission Denied...
« on: August 12, 2015, 09:29:16 PM »

As per title.

Getting this irrespective of browser on laptop, PC and iPad.

Any ideas?

Update IE giving a 410
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Mark Kelly
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AArdvark

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Re: Access Permission Denied...
« Reply #1 on: August 12, 2015, 09:49:36 PM »

A little more detail may be useful !  ;D

Not a lot of information to work with to answer the question.

Possibly screenshots might help.
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mark

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Re: Access Permission Denied...
« Reply #2 on: August 12, 2015, 10:07:02 PM »

Not a lot more to give but to be clear,

I browse to mydslwebstats.co.uk and get a 410 access denied.

I'm guessing you thought I was referring to DSLstats tool but I doubt a 410 error would be relevant there. ;)

As such, there's nothing to screen grab.

M
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Dray

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Re: Access Permission Denied...
« Reply #3 on: August 12, 2015, 10:23:14 PM »

This part of the forum is for any router monitoring software and there are several. It's up to you to say which one you're posting about.

www.mydslwebstats.co.uk works for me
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mark

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Re: Access Permission Denied...
« Reply #4 on: August 12, 2015, 10:35:30 PM »

I know that Dray hence posting here. I thought the 410 would have been enough of a clue, clearly I was wrong.

Thanks for advising that it's working for you. Appreciate you checking.

I'll see what Tony reckons when he's about. Summat random no doubt.
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tbailey2

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Re: Access Permission Denied...
« Reply #5 on: August 12, 2015, 10:37:55 PM »

Not a lot more to give but to be clear,

I browse to mydslwebstats.co.uk and get a 410 access denied.

I'm guessing you thought I was referring to DSLstats tool but I doubt a 410 error would be relevant there. ;)

As such, there's nothing to screen grab.

M

Hi

Okay now?

The message you should have been seeing was 'Access Permission Denied...' which is different and took a little while to trace....

Edit: I see that was in the title already but not the text...
« Last Edit: August 12, 2015, 11:05:52 PM by tbailey2 »
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Tony
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michty_me

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Re: Access Permission Denied...
« Reply #6 on: August 13, 2015, 12:18:52 AM »

I too am getting an error going onto http://www.mydslwebstats.co.uk/

All I get now is this on Chrome.

Access Denied - if you are a registered user, please post on Kitz forum thread...

Or on IE
403 forbidden

The website declined to show this webpage
HTTP 403
 
Most likely causes:
•This website requires you to log in.
 
« Last Edit: August 13, 2015, 12:21:38 AM by michty_me »
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michty_me

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Re: Access Permission Denied...
« Reply #7 on: August 13, 2015, 12:39:22 AM »

I managed to login but the only possible way to do this is to VPN through my home network then attempt to login again.
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kitz

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Re: Access Permission Denied...
« Reply #8 on: August 13, 2015, 01:05:09 AM »

Its not loading for me from here.

Quote
The connection has timed out
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mark

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Re: Access Permission Denied...
« Reply #9 on: August 13, 2015, 06:45:55 AM »

Hi Tony

Thanks for looking.

Now getting

ERROR

The requested URL could not be retrieved

While trying to retrieve the URL: http://www.mydslwebstats.co.uk/

The following error was encountered:

Connection to 81.174.137.167 Failed
The system returned:

    (110) Connection timed out
The remote host or network may be down. Please try the request again.

Your cache administrator is root.
Generated Thu, 13 Aug 2015 05:37:30 GMT by cache_server (squid/2.6.STABLE21)


The above is in IE, Chrome and Safari.

The original error was 410 (Gone away) in IE and Access denied in Safari / Chrome.
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tbailey2

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Re: Access Permission Denied...
« Reply #10 on: August 13, 2015, 08:01:58 AM »

Appears to all be working at 07:07 now I'm awake and could see something is adrift

The Apache server process crashed at 00:47:50.789463 (approximately! by which time I was asleep), the first time in nine months it's failed. There is virtually nothing in the Server logs to say why though, the only entry that indicates this is in Apache's own log : httpd.pid overwritten -- Unclean shutdown of previous Apache run?  when it was restarted this morning. However, the Windows event log shows a fatal call to Apache2 for an incorrect function so maybe a bug in Apache?

Local processing continued okay except for anything that needed http access of course.

I don't believe there's a direct connection between this and the previous problem mark saw as there's a large gap between them and restarting Apache has got it working again with no other changes. However, the timings of some messages in this thread seem to indicate no access between the two times? There are no 403 errors recorded in the log since restart so far except for the usual hackers from Europe and Asia.

At the moment, uploads are running fine, as are those people running the web pages.

One consequence of this is that as there were no uploads for 6 hours or so, the ES  counts and so on for today will be out with no chance of recovery.
« Last Edit: August 13, 2015, 08:05:46 AM by tbailey2 »
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Tony
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mark

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Re: Access Permission Denied...
« Reply #11 on: August 13, 2015, 08:11:52 AM »

Nice one Tony. Good to see it back up and running. Apache and Windows, not the best of bed fellows but glad you got it sorted. :)

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broadstairs

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Re: Access Permission Denied...
« Reply #12 on: August 13, 2015, 08:17:50 AM »

Is there anything Eric could do to detect this error in DSLStats? At least that way users would be aware of an issue.

Stuart
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michty_me

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Re: Access Permission Denied...
« Reply #13 on: August 13, 2015, 08:51:35 AM »

Still no access to it here unfortunately. Same errors apply. Tried clearing cookies etc.
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broadstairs

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Re: Access Permission Denied...
« Reply #14 on: August 13, 2015, 09:01:16 AM »

It is working OK for me, have you cleared your browser cache?

Stuart
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