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[hacktrix2006]

Just an update on my issue. Engineer came out and the fault has now been passed to the REIN team for investigation.

[hacktrix2006]

Awaiting Tuesday for a phone call to tell me when and if the REIN team are going to come out. However i got bored and some did say about Rj11 cable, so got some RJ11 ends with some lovely spare Cat5E cable and put them together to make a decent DSL cable.

ISP also placed me onto ADSL1 profile for now.

[GigabitEthernet]

I don't think you necessarily will be told when the REIN team are coming, because they tend to work externally to your house.

[hacktrix2006]

I can only accept the answer from the ISP be it true or not.

The REIN issue is external so i would assume as you pointed out that no house visit will be needed anyway, thanks for your reply as well.

Although i get the jest of what the REIN team might do i just hope where ever the issue is and if it turns to be someone's faulty equipment they play ball.

Just hope if an when Fibre is enabled at the cab i am connected to which has been pushed back to March 2016 that i get better performance overall.

Once again thanks for the reply.

[Weaver]

What does an REIN team do when they come out? Could someone tell me the story?

[GigabitEthernet]

I can tell you what they've done in my case.

One REIN engineer walked around my area with a spectrum analyser to identify the source of the REIN. They spend the rest of the day going up poles. I guess in an effort to find which house it was coming from.

They apparently found multiple sources so they'll be coming back again with more equpment.

They haven't visited my house at all as like I say, they would only do that if they located the noise to be within your own premises.

[Weaver]

What happens if they find a noise source ? Can they use some legislative powers to force a guilty party to do the right thing ?

[hacktrix2006]

Lucky for them there is no poles near my premises its all under ground lol. So I guess I will see some BTOR twerking backside lol. If they come to the house it will be more like for a brew and biscuts lol

The engineer that came and then threw the job to rein team did say if it impeeds voice calls then they go after them for disrupting communications.


Sent from my MotoG3 using Tapatalk

[AArdvark]

What happens if they find a noise source ? Can they use some legislative powers to force a guilty party to do the right thing ?

They would REIN on someone else's parade. 

[Sorry could not resist..... Getting my coat now ....... no need for the Hat. Bye  )

[hacktrix2006]

Just thought i'd update the thread.

Still waiting on the REIN team's investigation been now a few weeks.

Also the issue is getting worse with under 37 minutes the CRC count regardless of router is over 50058+

However the SNR is going as low as -1.5 any more.

However it doesn't matter what time of day it is the CRC errors are always high even adjusting the SNR from 9.0db to 18.0db will still produce the large amount of errors.

With the issue now being all day every day its looking to me that its more a line issue then REIN.

Even the Line Attenuation has increased from 48 to well over 61 now, however nothing can be done till REIN team finishes its investigation and the ISP can't even run a KBD because i am on a MSPF line what ever that is.

Infact the connection just re-sync'd just now whilst typing this. Anyone got any idea on what i can do.

[burakkucat]

Anyone got any idea on what i can do.

The only thing you can do is to keep your ISP/CP updated with the details of how your circuit is being affected, once every 24 hours.

[hacktrix2006]

I have been reporting to the ISP/CP often, so much so its looking like i am stalking them. 

As you can see its been a long time this issue and i am feeling fed up with the disconnecting the struggling to get a IP to the internet sometimes, the high error rates the low SNR dips.

Its like talking to a brick wall sometimes. Its like when the ISP rings with an update its the same record about no update, but there will be an update on friday or tuesday.

Its getting to be beyond the joke now.

Router(s) has been swapped left right and centre, Filter Faceplate has been replaced, Cat 5e RJ 11 to RJ 11 has been made along with the RJ 11 to RJ45 version which has no effect at all. The only thing i haven't tried is painting the house with that special paint that blocked signals but that will then stop my Mobile 4G connection (15mb Down and Up).

Thanks for the reply its just getting frustrating.

[burakkucat]

I have been reporting to the ISP/CP often, so much so its looking like i am stalking them. 

Your ISP/CP should, in turn, be doing likewise with Openreach.

Thanks for the reply its just getting frustrating.

Yes, I can appreciate that fact. 

[hacktrix2006]

Thanks bud for your reply. Still awaiting an update from ISP/CP about the REIN Investigation, gave the ISP/CP a chase up call again and still waiting for their reply.

[Weaver]

Change to a good ISP if you're sufficiently fed up.