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Author Topic: hg612 help  (Read 11413 times)

colly05

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hg612 help
« on: May 04, 2013, 08:45:27 PM »

had fibre now for few weeks and got a hg612 unlocked and on firmware A2pv6C030b.d22g

# xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 15563 Kbps, Downstream rate = 48340 Kbps
Path: 0, Upstream rate = 9995 Kbps, Downstream rate = 39997 Kbps

Discovery Phase (Initial) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) (2792,4083)
Medley Phase (Final) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) (2792,4083)
VDSL Port Details Upstream Downstream
Attainable Net Data Rate: 15563 kbps 48340 kbps
Actual Aggregate Tx Power: 6.2 dBm 11.4 dBm
================================================== ==========================
VDSL Band Status U0 U1 U2 U3 D1 D2 D3
Line Attenuation(dB): 2.9 32.3 48.7 N/A 16.2 40.4 61.8
Signal Attenuation(dB): 2.9 32.2 48.5 N/A 16.2 40.4 61.8
SNR Margin(dB): 9.3 9.2 10.2 N/A 9.9 9.9 0.0
TX Power(dBm): -3.9 -10.5 5.6 N/A 9.5 7.3 -128.0
#

# xdslcmd info --show
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 15576 Kbps, Downstream rate = 48340 Kbps
Path: 0, Upstream rate = 9995 Kbps, Downstream rate = 39997 Kbps

Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 9.9 9.9
Attn(dB): 0.0 0.0
Pwr(dBm): 11.4 6.2
VDSL2 framing
Path 0
B: 239 235
M: 1 1
T: 64 7
R: 0 16
S: 0.1910 0.7508
L: 10054 2717
D: 1 1
I: 240 255
N: 240 255
Counters
Path 0
OHF: 1445506 375098
OHFErr: 76 0
RS: 0 2151740
RSCorr: 0 0
RSUnCorr: 0 0

Path 0
HEC: 209 0
OCD: 0 0
LCD: 0 0
Total Cells: 340778605 0
Data Cells: 3696494 0
Drop Cells: 0
Bit Errors: 0 0

ES: 50 0
SES: 0 0
UAS: 23 23
AS: 4436

Path 0
INP: 0.00 0.00
PER: 3.05 11.82
delay: 0.00 0.00
OR: 62.83 152.21

Bitswap: 305 0

what info can be seen by this and any tweaks modem sync speeds are    39997 down   9995 up
thanks
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burakkucat

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Re: hg612 help
« Reply #1 on: May 04, 2013, 10:39:02 PM »

Welcome to the Kitz forum.

From the information you have posted, I can see that you are on a 40/10 Mbps package and are essentially obtaining the maximum sync speed that the line can provide. Which is good.  :)

For a more detailed statement on your line's performance, I think it is best to wait for the Eagle (a.k.a. Baldy Bird) to cast his eye over the data.  ;)
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colly05

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Re: hg612 help
« Reply #2 on: May 05, 2013, 07:15:00 PM »

contacted plusnet order gone in for 80/20 as i am on the Unlimited Fibre Broadband.
"I can confirm that you were being supplied on a 40/10 service. Therefore I have placed an order to move you onto the 80/20 system.
This will take around 24 hours to complete and your speeds should increase within the next 10 working days."

 also trying the new firmware which gives me a higher Attainable rate (kbit/s)   50112 down and 13385 up but it does look like i getting CRC errors should i go back tot he earlier firmware
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burakkucat

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Re: hg612 help
« Reply #3 on: May 05, 2013, 08:59:06 PM »

Quote
"I can confirm that you were being supplied on a 40/10 service. Therefore I have placed an order to move you onto the 80/20 system.
This will take around 24 hours to complete and your speeds should increase within the next 10 working days."

So PlusNet still have not fixed their systems.  :doh:  D'oh!.

Quote
also trying the new firmware which gives me a higher Attainable rate (kbit/s)   50112 down and 13385 up but it does look like i getting CRC errors should i go back tot he earlier firmware

Having upgraded to the newer image, I would recommend that you now leave it be for the next 10 - 14 days. Wait for PlusNet to put you onto the 80/20 Mbps service and then see how it behaves, once the line has stabilised.

You might like to deploy a copy of Bald_Eagle1's utility software and start collecting line performance statistics . . .

Now where is that Eagle? Perhaps performing a penance, under the watchful eye of SHMBO?
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colly05

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Re: hg612 help
« Reply #4 on: May 05, 2013, 09:16:59 PM »

thanks for the reply ill leave it as it is looking forward to the little speed boost
ill try the software and monitor it and let you know

thanks
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Bald_Eagle1

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Re: hg612 help
« Reply #5 on: May 05, 2013, 10:51:13 PM »

Hi colly05 & welcome to the Kitz forum.


There are very few tweaks available to end users on FTTC/VDSL2 connections as almost everything is controlled by BT's DLM.

The only tweak that I am aware of via the HG612 modem is QoS.
You may see a slight increase in upload speed via this one (once you are transferred to the 80/20 service):-

In the modem's GUI, click Advanced, QoS & untick the Enable box if it's ticked by default, then click the Apply button.

I think that may cause a resync for the change to become effective.
It's pointless until you are transferred to the 80/20 service though as your connection's sync speeds are currently capped at 40/10.



I'd agree with burakkucat's advice to leave the connection alone for a couple of weeks, using the 24/7 monitoring program(s) to view any changes in performance etc.

They can be freely downloaded here:-
http://www.freewarefiles.com/HG612-Modem-Stats_program_84567.html

These should now be used in preference to the older batch file scripts that are linked to in the HG612 Hacking blog.


From the stats you posted we can see the following:-

Retrain Reason: 0 which suggests you either rebooted the modem via its GUI or power cycled it.
Typical DLM initiated resyncs tend to have Retrain Reason 2.


You are connected to an ECI DSLAM as shown by these Discovery Phase band plans:-
Discovery Phase (Initial) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) (2792,4083)


You do currently have some spare SNRM which does confirm that you should see a sync speed boost when the services are switched:-
SNR Margin(dB): 9.3 9.2 10.2 N/A 9.9 9.9 0.0


Your connection is currently operating on Fastpath for both DS & US (D: 1 1) i.e. DLM hasn't yet decided to apply Interleaving, Impulse Noise Protection (INP) or delay in order to favour stability over speed.

We have, however, seen these applied on some connections that use a HG612 modem connected to an ECI DSLAM after a few days.

Once you are switched to the 80/20 service, the higher sync speeds are likely to induce an increase in various errors & sync at the target 6dB SNRM, in which case DLM may decide tho apply Interleaving etc. - probably at a reasonably low depth.

Contining to monitor 24/7 for a couple of weeks should highlight any such changes & any patterns to error counts etc..

Your connection hadn't been up for long when you grabbed the stats that you posted (AS: 4436) i.e. 4436 seconds or approximately 1.23 hours, so it's a little hard to comment on various error counts.
Note: The error counts as displayed in the modem's GUI are mixed up & not to be relied upon.



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colly05

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Re: hg612 help
« Reply #6 on: May 08, 2013, 05:29:12 AM »

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   2
Max:   Upstream rate = 12711 Kbps, Downstream rate = 50884 Kbps
Path:   0, Upstream rate = 12523 Kbps, Downstream rate = 50062 Kbps

Link Power State:   L0
Mode:         VDSL2 Annex B
VDSL2 Profile:      Profile 17a
TPS-TC:         PTM Mode
Trellis:      U:ON /D:ON
Line Status:      No Defect
Training Status:   Showtime
      Down      Up
SNR (dB):    6.3       6.2
Attn(dB):    0.0       0.0
Pwr(dBm):    11.9       6.9
         VDSL2 framing
         Path 0
B:      239      238
M:      1      1
T:      64      32
R:      0      16
S:      0.1526      0.6073
L:      12584      3359
D:      1      1
I:      240      255
N:      240      255
         Counters
         Path 0
OHF:      7649145      202569
OHFErr:      832      0
RS:      0      3196440
RSCorr:      0      1
RSUnCorr:   0      0

         Path 0
HEC:      1249      0
OCD:      55      0
LCD:      55      0
Total Cells:   1803625602      0
Data Cells:   24775665      0
Drop Cells:   0
Bit Errors:   0      0

ES:      1730      3
SES:      9      0
UAS:      35      35
AS:      18746

         Path 0
INP:      0.00      0.00
PER:      2.44      9.71
delay:      0.00      0.00
OR:      78.65      21.40

Bitswap:   4601      21

Total time = 1 days 19 hours 50 min 31 sec
FEC:      67992      0
CRC:      5347      0
ES:      1730      3
SES:      9      0
UAS:      35      35
LOS:      7      0
LOF:      6      0
Latest 15 minutes time = 5 min 31 sec
FEC:      0      0
CRC:      8      0
ES:      6      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
Previous 15 minutes time = 15 min 0 sec
FEC:      0      0
CRC:      21      0
ES:      18      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
Latest 1 day time = 19 hours 50 min 31 sec
FEC:      7643      0
CRC:      3666      0
ES:      618      0
SES:      8      0
UAS:      17      17
LOS:      7      0
LOF:      6      0
Previous 1 day time = 24 hours 0 sec
FEC:      37705      0
CRC:      682      0
ES:      542      1
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
Since Link time = 5 hours 12 min 25 sec
FEC:      0      1
CRC:      832      0
ES:      229      0
SES:      1      0
UAS:      0      0
LOS:      0      0
LOF:      0      0

xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   0
Max:   Upstream rate = 13479 Kbps, Downstream rate = 50112 Kbps
Path:   0, Upstream rate = 9995 Kbps, Downstream rate = 39998 Kbps

Discovery Phase (Initial) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) (2792,4083)
Medley Phase (Final) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) (2792,4083)
       VDSL Port Details       Upstream        Downstream
Attainable Net Data Rate:      13479 kbps         50112 kbps
Actual Aggregate Tx Power:        6.9 dBm          11.6 dBm
============================================================================
  VDSL Band Status        U0      U1      U2      U3      D1      D2      D3
  Line Attenuation(dB):    2.9    32.4    49.0     N/A    16.2    40.4    63.2   
Signal Attenuation(dB):    2.9    32.2    48.8     N/A    16.2    40.4    63.2   
        SNR Margin(dB):    9.0    8.8    8.5     N/A    14.9    15.7    15.4   
         TX Power(dBm):   -3.6   -10.4    6.4     N/A    9.2    7.2    0.9   
#                                                     
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burakkucat

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Re: hg612 help
« Reply #7 on: May 08, 2013, 05:51:59 PM »

Quote
xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   2
Max:   Upstream rate = 12711 Kbps, Downstream rate = 50884 Kbps
Path:   0, Upstream rate = 12523 Kbps, Downstream rate = 50062 Kbps
<snip>
xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   0
Max:   Upstream rate = 13479 Kbps, Downstream rate = 50112 Kbps
Path:   0, Upstream rate = 9995 Kbps, Downstream rate = 39998 Kbps

 :hmm: Hmm, something doesn't correctly 'add up'. The line that I've highlighted in red implies that you are now on an 80/20 Mbps product, yet the line highlighted in blue shows the service is capped at 40/10 Mbps.

Were those two results, output from xdslcmd info --stats and output from xdslcmd info --pbParams, obtained on different days?

I think I'd better call for the Analytical Eagle . . .
« Last Edit: May 08, 2013, 05:54:04 PM by burakkucat »
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Bald_Eagle1

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Re: hg612 help
« Reply #8 on: May 08, 2013, 06:29:04 PM »

:hmm: Hmm, something doesn't correctly 'add up'. The line that I've highlighted in red implies that you are now on an 80/20 Mbps product, yet the line highlighted in blue shows the service is capped at 40/10 Mbps.

Were those two results, output from xdslcmd info --stats and output from xdslcmd info --pbParams, obtained on different days?

Those were my thoughts too when I first read the post.

Perhaps colly05 will confirm matters in due course.

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colly05

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Re: hg612 help
« Reply #9 on: May 08, 2013, 06:48:13 PM »

ok just got home from work emailed plusnet during the day and its now sorted this is the email i got back
"I have checked and can see that the order to upgrade to 80/20 has completed today and your sync speed has picked up to 50.1Mbps.

Therefore, I have amended your speed profiles on our systems to match this which can take up to 4 hours to take effect automatically. If you find your speeds still haven't risen after this time, please reboot your router just once."
here is latest stats

xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   2
Max:   Upstream rate = 12522 Kbps, Downstream rate = 50552 Kbps
Path:   0, Upstream rate = 12523 Kbps, Downstream rate = 50062 Kbps

Discovery Phase (Initial) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) (2792,4083)
Medley Phase (Final) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) (2792,4083)
       VDSL Port Details       Upstream        Downstream
Attainable Net Data Rate:      12522 kbps         50552 kbps
Actual Aggregate Tx Power:        6.9 dBm          11.9 dBm
============================================================================
  VDSL Band Status        U0      U1      U2      U3      D1      D2      D3
  Line Attenuation(dB):    2.9    32.5    49.2     N/A    16.2    40.6    63.5   
Signal Attenuation(dB):    2.9    32.4    49.0     N/A    16.2    40.6    63.5   
        SNR Margin(dB):    6.3    6.0    6.0     N/A    6.3    6.2    6.2   
         TX Power(dBm):   -3.6   -10.2    6.5     N/A    9.3    7.4    2.6   
#

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   2
Max:   Upstream rate = 12525 Kbps, Downstream rate = 50552 Kbps
Path:   0, Upstream rate = 12523 Kbps, Downstream rate = 50062 Kbps

Link Power State:   L0
Mode:         VDSL2 Annex B
VDSL2 Profile:      Profile 17a
TPS-TC:         PTM Mode
Trellis:      U:ON /D:ON
Line Status:      No Defect
Training Status:   Showtime
      Down      Up
SNR (dB):    6.2       6.0
Attn(dB):    0.0       0.0
Pwr(dBm):    11.9       6.9
         VDSL2 framing
         Path 0
B:      239      238
M:      1      1
T:      64      32
R:      0      16
S:      0.1526      0.6073
L:      12584      3359
D:      1      1
I:      240      255
N:      240      255
         Counters
         Path 0
OHF:      27189437      1678011
OHFErr:      3717      99
RS:      0      760052
RSCorr:      0      1075
RSUnCorr:   0      0

         Path 0
HEC:      6873      0
OCD:      265      0
LCD:      265      0
Total Cells:   2116211855      0
Data Cells:   81362084      0
Drop Cells:   0
Bit Errors:   0      0

ES:      2871      26
SES:      10      0
UAS:      35      35
AS:      66634

         Path 0
INP:      0.00      0.00
PER:      2.44      9.71
delay:      0.00      0.00
OR:      78.65      21.40

Bitswap:   10916      31

Total time = 1 days 9 hours 8 min 39 sec
FEC:      67992      0
CRC:      8232      0
ES:      2871      26
SES:      10      0
UAS:      35      35
LOS:      7      0
LOF:      6      0
Latest 15 minutes time = 8 min 39 sec
FEC:      0      0
CRC:      15      0
ES:      12      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
Previous 15 minutes time = 15 min 0 sec
FEC:      0      0
CRC:      523      0
ES:      109      0
SES:      0      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
Latest 1 day time = 9 hours 8 min 39 sec
FEC:      0      0
CRC:      1660      0
ES:      741      23
SES:      1      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
Previous 1 day time = 24 hours 0 sec
FEC:      7643      0
CRC:      4891      0
ES:      1018      0
SES:      8      0
UAS:      17      17
LOS:      7      0
LOF:      6      0
Since Link time = 18 hours 30 min 33 sec
FEC:      0      1075
CRC:      3717      99
ES:      1370      23
SES:      2      0
UAS:      0      0
LOS:      0      0
LOF:      0      0
#                                                                     
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colly05

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Re: hg612 help
« Reply #10 on: May 08, 2013, 06:55:42 PM »

i used rs-w32-2.91 for the modem logging and it was early this morning so i quickly posted.

so i have got a bit better than my estimate of 33. and having got the hg612 i found i was on the 40/10 profile andi could get a bit more. so i havnet rebooted the modem yet and i am on the  A2pv6C035m.d22g firmware. do i need to do anything else or just leave it now and see how it settles
thanks
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burakkucat

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Re: hg612 help
« Reply #11 on: May 08, 2013, 07:26:37 PM »

I would advise allowing the service 'time to settle' and just monitor the line statistics, for now.
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colly05

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Re: hg612 help
« Reply #12 on: May 11, 2013, 09:50:46 PM »

xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   0
Max:   Upstream rate = 12199 Kbps, Downstream rate = 55060 Kbps
Path:   0, Upstream rate = 11810 Kbps, Downstream rate = 47658 Kbps

Discovery Phase (Initial) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) (2792,4083)
Medley Phase (Final) Band Plan
US: (0,95) (880,1195) (1984,2771)
DS: (32,859) (1216,1959) (2792,4083)
       VDSL Port Details       Upstream        Downstream
Attainable Net Data Rate:      12199 kbps         55060 kbps
Actual Aggregate Tx Power:        6.9 dBm          12.3 dBm
============================================================================
  VDSL Band Status        U0      U1      U2      U3      D1      D2      D3
  Line Attenuation(dB):    2.9    32.5    49.1     N/A    16.2    40.5    63.4   
Signal Attenuation(dB):    2.9    32.3    48.9     N/A    16.2    40.5    63.4   
        SNR Margin(dB):    6.2    6.3    6.3     N/A    6.1    6.1    6.1   
         TX Power(dBm):   -3.6   -10.4    6.5     N/A    9.3    7.6    4.3   
#                                                                               
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colly05

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Re: hg612 help
« Reply #13 on: May 11, 2013, 09:52:30 PM »

just thought i would post where it is now download has dropped but all working well
better than the 37 which i was on before the hg612
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colly05

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Re: hg612 help
« Reply #14 on: May 14, 2013, 05:22:35 PM »

noticed that interleaving on now i guess this is why the speed has dropped a bit. any thoughts on the stats do you think its the most i can get. looks like its settled to ....

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:   0
Max:   Upstream rate = 12042 Kbps, Downstream rate = 55432 Kbps
Path:   0, Upstream rate = 11787 Kbps, Downstream rate = 47826 Kbps

Link Power State:   L0
Mode:         VDSL2 Annex B
VDSL2 Profile:      Profile 17a
TPS-TC:         PTM Mode
Trellis:      U:ON /D:ON
Line Status:      No Defect
Training Status:   Showtime
      Down      Up
SNR (dB):    6.1       6.2
Attn(dB):    0.0       0.0
Pwr(dBm):    12.4       7.0
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anything