BT Incident Reference: 144 Issue : 3
Detected Date: 03/01/2013 Detected Time: 10:45
Start Date: 03/01/2013 Start Time: 10:45
Anticipated Clear Date: 03/01/2013 Anticipated Clear Time: 17:00
Next Update Date: 03/01/2013 Next Update Time: 16:30
Incident Headline: : READING AREA : DEGRADED SERVICE
Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
Progress Details: All scripts have been run as of 14:42 restoring service to all customers across all affected ERX. BT Wholesale are carrying out further checks to confirm customer service is stable. Next update 16:30.