Please help been everywhere tryed everything

[walsh155]

Hey hello

I have triyed every possible thing to try and speed up my download speed when i do a check ob BT.com it sais i can have 3mbits on my line but i can only get 512kbits i have done everything possible please help O and i have a bt home hub 2.0 this is some info

   
ADSL line status
Connection Information
Line state   Connected
Connection time   0 days, 00:25:03
Downstream   704 Kbps
Upstream   448 Kbps
 


ADSL Settings
VPI/VCI   0/38
Type   PPPoA
Modulation   G.992.1 Annex A
Latency type   Interleaved
Noise margin (Down/Up)   8.9 dB / 12.0 dB
Line attenuation (Down/Up)   70.9 dB / 31.5 dB
Output power (Down/Up)   1.4 dBm / 1.1 dBm
Loss of Framing (Local/Remote)   0 / 0
Loss of Signal (Local/Remote)   0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   638 / 2
CRC Errors (Down/Up)   93 / 36
HEC Errors (Down/Up)   126 / 29
Error Seconds (Local/Remote)   7 / 4



please HELP its wrackjing my brains
 

[walsh155]

and does the BT graphite digital wireles house phone need the ring wire

[roseway]

I'm afraid that with a downstream attenuation of 70.9 dB you have no chance of 3 Mbps or anything close. The speed you're getting is about as much as you could hope for with such a long line. Sorry.

The only thing I can suggest, if you haven't already done this, is to optimise your internal wiring setup as much as possible, and there's some advice on that here.

I don't know the phone which you refer to, but no modern electronic phone needs the ring wire.

[BritBrat]

I don't know the phone which you refer to, but no modern electronic phone needs the ring wire.

Or old ones if you put a ADSL filter on them.

[HPsauce]

no modern electronic phone needs the ring wire.

For no read almost no. I've got one, made by Siemens and sold by BT.
(I keep it because it's a nice phone to use, just have a filter on it)

[waltergmw]

Hi Walsh and welcome,

Just to double check it might be worth entering your data here:-

http://www.kitz.co.uk/adsl/adslchecker.php

and then tell us the estimated distance from your exchange.

Kind regards,
Walter

[Oranged]

Just to double check it might be worth entering your data here:-

http://www.kitz.co.uk/adsl/adslchecker.php

Are you suspicious of the data as well ?

Line attenuation (Down/Up)   70.9 dB / 31.5 dB
Output power (Down/Up)   1.4 dBm / 1.1 dBm

That Output Power is either the problem or it's a duff reading.....which might indicate the Attenuation may also be wrong.

[waltergmw]

@ Oranged,

Experience, sometimes being a very hard master, suggests leaving no stone unturned !

I had noted the anomaly but thought to keep things as simple as possible to begin with.

K R
Walter

[Ezzer]

70db attenuation is very high and the route of the problem. check your internal wiring before the master socket for a small connection block. It's the size of a small box of matches.

If the 70db load is not due to a very long lenght of line then it may be due to an rf2 filter fitted before the master socket to reduce backround radio interference affecting your normal voice telephony. Have a look at the following: http://www.kitz.co.uk/adsl/btsockets.htm

Scroll down to Block terminal connectors and look at the bottom at the rf2. If you have such a block then speak to your isp about getting it changed for an rf3. The rf2's where made before broadband came about and they filter the broadband signal heavly. With a typical phone line the limit in achiving any broadband connection would only lie around 2.1 to 2.2 km.

Might not be the problem, but certainly something to look for. with such a high load I hope it is the problem

[walsh155]

ezzer i dont quite know what you mean by check your connection

[UncleUB]

ezzer i dont quite know what you mean by check your connection

How are you connected to the internet?wireless or ethernet.

Can you connect directly into the BT master socket(without using cable extensions)?

Do you have a master socket,like the ones pictured in this link

http://www.kitz.co.uk/adsl/btsockets.htm

Do you have any other devices connected?

You need to follow all the advice given to eliminate any faulty wiring etc in your home

[Ezzer]

Soz I was refering to the "internal lead-in" which is the internal telephone cabling before the nte/master socket

[walsh155]

hey thanks for replying i have a NTE5 A Faceplate pre 2007 and i have sky and a ps3 and a 2 psp's and al of these most of the time use the inetnet.

thanks im am also currenlt running ubuntu 9.10 os with a dual bot with win7

[walsh155]

I have disconnected the ring wire which leaves 2 and 5 connected if that's what you mean?

[walsh155]

Ethernet 100mbits with the cable supplied from bt