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Author Topic: BT Business Hub 2700HGV  (Read 28878 times)

roseway

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BT Business Hub 2700HGV
« on: November 11, 2009, 11:33:47 AM »

This DSL gateway is supplied with some of the BT business broadband packages. It's manufactured by 2-wire (whose products are only sold via ISPs) and the firmware is customised and branded by BT. It isn't available for open sale  through official sources, but is often offered for sale new and boxed on eBay. As supplied the 2700HGV is locked to BT and can't be used with other ISPs without a little trickery.

Construction

The 2700HGV is solidly constructed, and quite large compared to most popular domestic routers. It has a metal mesh at the top and bottom, and ventilation slots on the sides, so it remains quite cool in use. A stand is supplied, permitting the router to be mounted vertically. It gives an impression of better than average quality.

Unlocking the 2700HGV

There is a wealth of information about this here, in fact so much that it may be a bit overwhelming. With the current version (firmware version 6.1.1.48.1-enh.tm) any attempt to change the login details to a different ISP will result in a message that the PPP username is invalid. To overcome this, go to the hidden page http://192.168.1.254/xslt?PAGE=HURL13 . Here you can freely change the login details to another ISP. More details on this firmware version are here.

One slight concern with this router is that the firmware is capable of being updated remotely by BT, without the user's knowledge or co-operation. At present there is no known way of inhibiting this with recent versions of the router, so there's no way of knowing what may change in it in the future.

Performance

The 2700HGV has a reputation for very good performance on long lines, and also for excellent wireless performance. Following a recent discussion here the question was raised about its performance on more average length lines. I thought I would give it a try on my 41 dB line.

It's now been running for a week, and all I can really say is that it's so stable it's almost boring. My target noise margin is currently 12 dB, and it stays at that level all through the hours of daylight, then drops to about 8 dB during the night, and returns to 12 dB the next day. The sync speed is about 200 kbps higher that the DG834GT achieves under the same conditions. Error levels are very low, about 10 ES per hour.

I can't comment on the wireless performance, apart from saying that it works reliably throughout my middling sized house.

Routerstats Lite works out of the box with this router, and the full Routerstats program can be persuaded to work with it, with a bit of fiddling.

Tweaking

Unfortunately there seem to be no tweaking capabilities in this router, but just the normal configuration items in its web interface. There is no telnet (or ssh) interface by default, and no known way of enabling one.

Conclusion

After a week of use, I would say that this is the best performing router out of many which I've tried on my fairly average line. It isn't a choice for someone who wants to tweak the ADSL parameters, because it doesn't appear to have this capability. It's a fit-and-forget choice for someone who simply wants a solid reliable connection.
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  Eric

kitz

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Re: BT Business Hub 2700HGV
« Reply #1 on: November 11, 2009, 03:07:58 PM »

Excellent - thanks for that eric.

I'll put it up on the main site :)
http://www.kitz.co.uk/routers/2wire_2700_HGV.htm
« Last Edit: November 11, 2009, 03:46:10 PM by kitz »
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roseway

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Re: BT Business Hub 2700HGV
« Reply #2 on: November 11, 2009, 03:32:19 PM »

:)

I intend to keep it in use here, so as things develop I'll update the report.
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  Eric

BritBrat

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Re: BT Business Hub 2700HGV
« Reply #3 on: November 11, 2009, 03:57:32 PM »


One slight concern with this router is that the firmware is capable of being updated remotely by BT, without the user's knowledge or co-operation. At present there is no known way of inhibiting this with recent versions of the router, so there's no way of knowing what may change in it in the future.

I thought there was or do you have version 6 firmware already?

I am sure I did something to one of mine and will try and find data again.

Using Netgear at moment with DGteam firmware.

It was a while ago but I think this is what I did:
If you want to block all upgrades, change the ACS URL to 10.0.0.0

http://bt2700hgv.tripod.com/032.htm
« Last Edit: November 11, 2009, 04:30:44 PM by BritBrat »
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roseway

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Re: BT Business Hub 2700HGV
« Reply #4 on: November 11, 2009, 04:46:49 PM »

Thanks for the suggestion, but the router came with v6 firmware, and it's not believed to be possible to downgrade it. Somewhere in that long document (I haven't got time to find it just now) it also says that the upgrade blocking which worked with older versions no longer does.
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  Eric

BritBrat

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Re: BT Business Hub 2700HGV
« Reply #5 on: November 11, 2009, 05:40:24 PM »

Yeah, I know the bit you mean DNS Poisioning but what I posted was something else and I agree it is only to keep V5 from updating to version 6, once you have version 6 I am not sure what you can do as I have never had that version.
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waltergmw

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Re: BT Business Hub 2700HGV
« Reply #6 on: November 11, 2009, 05:48:29 PM »

gentlemen,

I think this is the link you require:-

http://bt2700hgv.tripod.com/061.htm

and you're right that almost nothing can be changed with V 6 firmware whether it has auto-upgraded or been supplied as V 6 for the start.

About 2/3rds down the page see:-

It is evident that BT are deploying the new v6 firmware to all hubs running v5.29.117.6 at the moment regardless of the connected ISP.  DNS Poisoning will not block the upgrade.   After each successful upgrade, the hub continues to function normally and all previous settings have been carried forward to the new v6.1.1.48.1-enh.tm firmware.

It's also worth looking at BT's Open zone feature which some may think is undesirable and rather awkward to change.

Kind regards,
Walter
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waltergmw

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Re: BT Business Hub 2700HGV
« Reply #7 on: November 26, 2009, 11:42:48 PM »

Gentlefolk,

After much struggling on yet another lousy line I've taken a few screen pictures of the 2700HGV with V 6 firmware.
One particular problem I've faced is that even when using the secret page
192.168.1.254/xsit?PAGE=HURL13
it's useless trying to save the non-BT modem username and password, even when the cable is connected, if the modem won't sync.
You also need the modem's system password which should be the serial number unless it's been changed.

As you'll see from the pictures it has to try REALLY hard for a LONG TIME before the modem crawls into life.

The bit loading pictures tell their own tale of the sorry state of this line in Ewhurst.

http://www.scribd.com/doc/23217309/General-Info-3

http://www.scribd.com/doc/23217315/Sync-Attempts-4

http://www.scribd.com/doc/23217300/Sync-Errors-5

http://www.scribd.com/doc/23217297/First-Bit-Loading-6

http://www.scribd.com/doc/23217320/TBB-Speed-Result-7

http://www.scribd.com/doc/23217293/Second-Bit-Loading-8

Kind regards,
Walter
« Last Edit: November 26, 2009, 11:56:33 PM by waltergmw »
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roseway

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Re: BT Business Hub 2700HGV
« Reply #8 on: November 27, 2009, 07:38:12 AM »

>>> 192.168.1.254/xsit?PAGE=HURL13

I presume that this was a typo, but the letter in the middle after xs should be a lower case L, not an i

As you say, that's a lousy line. An attenuation of 80 dB is really on the extreme edge of usable. :(
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  Eric

waltergmw

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Re: BT Business Hub 2700HGV
« Reply #9 on: November 27, 2009, 08:50:36 AM »

@ Roseway,

Yes indeed a typo & very well spotted !

It continues to be a lousy line. This is what it looks like now:-

Kind regards,
Walter

[attachment deleted by admin]
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b4dger

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Re: BT Business Hub 2700HGV
« Reply #10 on: November 28, 2009, 05:40:20 PM »

Hello  :)
Only just had a chance to read this - all very interesting.

I don't think it's been mentioned but one of the best bits of the 2Wire 2700 is the "Management and Diagnostic Console (MDC)".  Found by adding /mdc in the address bar!

On my line a Thomson Speedtouch 585v6 still works best - but I've got a large selection of routers(!) and when things start playing up I always break-out my 2Wire as the diagnostic information is top-notch!

It still the only manufacturer that I've found that mentions the router is good for:
"...homes further away from the local exchange. It also minimizes common interference..."

Wish there were more similar routers  ;)
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roseway

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Re: BT Business Hub 2700HGV
« Reply #11 on: November 28, 2009, 06:38:34 PM »

Unfortunately the MDC page doesn't exist in the current firmware (or it's a hidden page which hasn't been uncovered yet).
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  Eric

general disquiet

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Re: BT Business Hub 2700HGV
« Reply #12 on: November 28, 2009, 07:32:52 PM »

Most of the features that were on the old MDC page are still available, though scattered around over several different pages like http://192.168.1.254/xslt?PAGE=C_5_3.
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roseway

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Re: BT Business Hub 2700HGV
« Reply #13 on: November 28, 2009, 10:44:42 PM »

I wasn't sure what used to be on the MDC page, but I've been pleased to see how much information about the connection is available in the various pages.
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  Eric

b4dger

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Re: BT Business Hub 2700HGV
« Reply #14 on: November 30, 2009, 11:11:46 AM »

My 2700 has the 'SBC' firmware - so I just add /mdc in the address bar.

This 2Wire address used to be good (appears to be down/removed now though).
http://shastademo.2wire.com/rgw3-7/CONTENT/management/index.html

It was a very realistic GUI demo - shame it looks like it's now dead  :(

EDIT: It's painfully slow, but the Way Back Machine still has a copy (last captured Aug 2008):
http://web.archive.org/web/20080822220814/http://shastademo.2wire.com/rgw3-7/CONTENT/management/index.html
This lets you see the 'Advanced' MDC options etc. and what the displays look like.
« Last Edit: November 30, 2009, 11:17:20 AM by b4dger »
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