Hi
Please could I ask if you used the tcp optimiser software to set your mtu on pc. If so, select custom, tick PPPoE, to put it to 1492, apply and restart pc
If win7, 8, 10, did you turn off auto value. This can only be done from the command line in admin mode
Also, have you changed the value for mtu on all nic
I would double check the router has retained the mtu value
Did you restart your router and pc
Many thanks
John