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[CrazyTeeka]

Hi All

My DSLstats are now available to look at on MyDSLWebStats. CrazyTeeka is for Line 1, CrazyTeek2 is for Line 2.

Comments on line(s) quality welcome.

[GigabitEthernet]

Oh hello, Teeka.

[CrazyTeeka]

Hi AlecR

[tbailey2]

Hi All

My DSLstats are now available to look at on MyDSLWebStats. CrazyTeeka is for Line 1, CrazyTeek2 is for Line 2.

Comments on line(s) quality welcome.

Both lines are apparently the same though despite differing user names which isn't allowed. Both have the same upload IP address. One will get kicked off after a while if they don't differ.

[CrazyTeeka]

These stats are from two different physical routers/different lines, two instances of DSL stats running on one PC hence the same upload IP. Why is this not allowed, am I suppose to run 2nd DSLstats from a totally different PC?

[tbailey2]

These stats are from two different physical routers/different lines, two instances of DSL stats running on one PC hence the same upload IP. Why is this not allowed, am I suppose to run 2nd DSLstats from a totally different PC?

In that case yes, that's what I do.  Are they not both Andrews & Arnold then as that's what comes up of course.

I'll flag it as an exception for the moment.

[CrazyTeeka]

Yes, I have two FTTC lines with Andrews and Arnold.

[tbailey2]

Yes, I have two FTTC lines with Andrews and Arnold.

Okay but seems a bit odd to rely on one line for stats on both. If that line goes down you'll have no sight of what happened, if anything, on the other line. Or are they bonded in some way, either by A&A or locally by software?

[CrazyTeeka]

The lines are bonded as one, they share the same IPs. The firebrick router my side handles the bonding, along with config A&A side. If either line fails, the other line takes up the slack. The two ZyXEL routers operate as a bridge modem for FTTC, I have configured my network so that both instances of DSLstats can monitor its own ZyXEL router and upload the stats to the correct account on MyDSLWebStats.

So after discussing my setup, I wanted to ask the important question what sort of fault is occuring on line 2, and does line 1 look ok or not? 

[Dray]

How is the fault on line 2 affecting your service?

[CrazyTeeka]

Line 2 resyncs or SNR drops to 1db and PPP session cannot connect.

[Dray]

Have you tried swapping the modems to see if it stays with the line or the modem?

[Weaver]

I'm going to ask about RJ11-RJ11 cables, do you use a UPS, get rid of microfilters and phones + extension wiring, the usual stuff...

Will you ask the A&A guys for their opinion?

[kitz]

Those SNR dips on line 2 look a bit odd.  Its almost reminiscent of what you'd see happening on the upstream if there's a HR fault.
Is there any telephony on that line.   Can you do a Quiet Line Test?   

[CrazyTeeka]

Have you tried swapping the modems to see if it stays with the line or the modem?

I will try that at some point.

I'm going to ask about RJ11-RJ11 cables, do you use a UPS, get rid of microfilters and phones + extension wiring, the usual stuff...

Will you ask the A&A guys for their opinion?

I'm waiting for two RJ45 to RJ11 DSL cables (1 meter) to arrive in the mail, going to see if those help. Don't use an UPS currently. No microfilters or phones or extension wiring, I actually use printed DSL only face plates provided by A&A, as theres no PSTN service on these lines, only copper pair.

A&A know about the fault, and they know that I'm trouble shooting things my side first.

Those SNR dips on line 2 look a bit odd.  Its almost reminiscent of what you'd see happening on the upstream if there's a HR fault.
Is there any telephony on that line.   Can you do a Quiet Line Test?

No PSTN service on this line, only copper pair for VDSL. Quiet Line Test was clean, even got A&A to email me the mp3 of their recording and I looked at it in audacity, was clean visually too.

Also -> A&A's PSTN Test is OK, End to End VDSL Test is OK, BT Knowledge Base Connection Test is OK.